Manager, Quality

DP World•Moreno Valley, CA

3d•Onsite

About The Position

Quality Manager – Lead Quality Excellence in a High-Profile 24/7 Warehouse Start-Up! Salary Range: $125,000 to $132,000 Annually Are you a quality-driven leader who thrives in fast-paced operations and enjoys building processes from the ground up? Do you have a passion for continuous improvement, operational excellence, and creating a culture of accountability and accuracy? If so, this is your opportunity to make a major impact! We are seeking an experienced and motivated Quality Manager to support a brand-new, high-profile warehouse operation in Moreno Valley, California. This exciting start-up operation will run 24/7 and requires a strong leader who can develop, implement, and maintain quality processes that support operational success and customer satisfaction. As a key member of the leadership team, you will help shape the site’s quality culture, drive continuous improvement initiatives, and partner across departments to ensure operational excellence from day one. Build the Future with DP World At DP World, we are transforming global logistics through innovation, operational excellence, and world-class customer partnerships. This is more than just a Quality Manager role — it is an opportunity to help launch and lead a state-of-the-art operation that will shape the future of supply chain solutions. If you are ready to lead, innovate, and drive quality excellence in a growing operation, apply today!About the RoleHow you will contribute Manage and analyze data from customers and internal sources as input for problem solving and communicate/report to appropriate personnel. Interacts with staff within the location and within the Company and all customer and prospective customer representatives. Directly supervises Quality functions and staff across all shifts and provides consistent direction of the company’s quality plans. Administer all projects and documentation relative to assigned processes (i.e. operator instructions, PFMEA’s and process control plans). Develop and design irreversible corrective actions for known problems. Use established problem solving techniques to reduce process variation. Manage quality processes and reports – 3rd party sorts, suspect material, damage material etc. – Suspect Material - maintain relationships with suppliers to deal with suspect material. Champion Lean engineering goals. Includes being an aid in developing, implementing and maintaining a Lean culture within the organization using a hands-on approach in order to provide input on processes from a quality perspective. Responsible for the development, implementation and monitoring of the Quality System. Reports to Management on effectiveness of the Quality System. Generate, interpret, analyze, and communicate results using management tools, graphs, and reports; actively coach the organization concerning quality with tools and reports. Provide input on document enhancement and retention; Maintain ISO documentation and controls, administer activities required to maintain ISO certification, and actively coach the organization for maintaining ISO system. Other duties as assigned

Requirements

Quality leadership experience in warehouse, logistics, manufacturing, or supply chain operations
Strong knowledge of quality systems, auditing, and continuous improvement methodologies
Experience analyzing operational data and driving process improvements
Strong communication, leadership, and problem-solving skills
Ability to work cross-functionally in a fast-paced environment
Ability to influence operational teams and drive accountability
Strong organizational and project management skills
Progressive experience performing professional level quality management duties; preferably in automotive or logistics industry.
Knowledge of principles and procedures used in logistics operations and practice.

Nice To Haves

Experience supporting large-scale or multi-shift operations preferred
Bachelor’s degree in Business, Supply Chain, Engineering, Quality Management, or related field preferred
Experience in a start-up or high-growth operational environment strongly preferred
Lean, Six Sigma, or other continuous improvement certifications are a plus
Experience working with warehouse management systems (WMS) and operational reporting tools
Bilingual Spanish is a plus
Bachelor’s degree in business, engineering, or related field preferred.
Additional education, training and/or work experience in area of specialization inherent to the position may be required.

Responsibilities

Lead all onsite quality functions for a 24/7 warehouse operation
Develop and implement quality processes, procedures, audits, and controls
Monitor operational performance metrics and identify improvement opportunities
Partner with Operations, Inventory, Safety, HR, and Customer teams to drive quality performance
Investigate quality issues, determine root causes, and implement corrective actions
Lead continuous improvement initiatives focused on accuracy, efficiency, and customer satisfaction
Ensure compliance with customer requirements, operational standards, and company policies
Develop reporting and analytics to track KPIs and operational trends
Coach and develop team members on quality expectations and best practices
Support startup activities, process implementation, and operational stabilization
Manage and analyze data from customers and internal sources as input for problem solving and communicate/report to appropriate personnel.
Directly supervises Quality functions and staff across all shifts and provides consistent direction of the company’s quality plans.
Administer all projects and documentation relative to assigned processes (i.e. operator instructions, PFMEA’s and process control plans).
Develop and design irreversible corrective actions for known problems. Use established problem solving techniques to reduce process variation.
Manage quality processes and reports – 3rd party sorts, suspect material, damage material etc. – Suspect Material - maintain relationships with suppliers to deal with suspect material.
Champion Lean engineering goals. Includes being an aid in developing, implementing and maintaining a Lean culture within the organization using a hands-on approach in order to provide input on processes from a quality perspective.
Responsible for the development, implementation and monitoring of the Quality System. Reports to Management on effectiveness of the Quality System.
Generate, interpret, analyze, and communicate results using management tools, graphs, and reports; actively coach the organization concerning quality with tools and reports.
Provide input on document enhancement and retention; Maintain ISO documentation and controls, administer activities required to maintain ISO certification, and actively coach the organization for maintaining ISO system.
Other duties as assigned