Manager, Quality

SERB • Hattiesburg, MS

2d • Onsite

About The Position

The Manager, Quality will provide leadership and oversight for all quality activities at the site, ensuring compliance with regulatory standards and internal procedures. This role is responsible for managing Quality Assurance and Quality Control operations, including product release, documentation, compliance, and continuous improvement initiatives. The Manager, Quality will lead the site quality team (consisting of 1 Quality Analyst), align local processes with global standards, and serve as the primary point of contact for regulatory inspections and customer quality issues.

The ideal candidate will have a strong background in medical device or pharmaceutical quality systems, proven leadership experience, and a commitment to maintaining high standards of product quality and regulatory compliance.

This individual is expected to work on site at our Hattiesburg, MS facility and report into the Sr. Manager of Quality.

Requirements

• Bachelor’s degree in life science, pharmacy, chemistry, engineering or related discipline
• Relevant experience of minimum 5 years in Quality for pharmaceutical or medical device manufacturing
• Experience as a supervisor or manager
• Experience in eQMS systems preferred
• Experience participating in GMP audits
• Leadership and motivational skills
• Root cause analysis and risk assessment
• Self-motivated and results oriented driven

Responsibilities

• On site Quality Leadership for medical device production representing all quality oversight
• Quality release of incoming goods and finished medical device products in compliance with ISO 13485, MDSAP, EU MDR, UK MDR, and internal procedures
• Local ownership of the eQMS and DMS systems ensuring compliance with internal procedures and regulatory requirements and standards.
• Quality Assurance approval of GxP documentation such as SOPs and forms and updating training system to ensure compliance
• Direct quality oversight for site Quality Assurance and Quality Control operations including deviation, CAPA, Document Control, Change Control, and Product Testing
• Coordinate Quality Control testing of in-coming goods with supply chain and production to ensure on-time delivery of products
• Review and Quality Assurance approval of compliance documentation such as change controls, CAPA, quality events, change controls, validation protocols and reports.
• Receipt and quality investigation of customer complaints with interface as company representative to customers as required
• Prepare trend reports for quality metrics and report to upper management and identify and escalate quality trends as appropriate
• Identify areas for improvement in compliance and support improvement projects within the business
• Hiring of quality personnel and approval of timecards and PTO
• Management of employee(s) with various levels of experience and ensure employee development
• Alignment of the local quality system with global policies and processes
• Represent Quality Assurance and Quality Control during notified body and government agency inspections and support of activities to correct identified nonconformities

Benefits

• Vacation, Personal and Sick time
• 15 Paid Company Holidays
• Medical, Dental, Vision and other Voluntary benefits
• Paid Parental Leave
• Tuition Assistance
• Discretionary Bonus Plan
• Competitive 401(k), $1 for $1 up to 6% of pay. The safe harbour match is vested immediately. In addition, SERB also offers a discretionary match of up to 4% of pay which vests 20% a year for 5 years.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager