Manager, Quality

GXO Logistics•High Point, NC

30d

About The Position

As the Quality Manager, you will oversee quality and maintenance for the site, ensuring that processes needed for the Quality Management System (QMS) are established, implemented and maintained. You’ll report on the performance of the QMS, recommend improvements, promote awareness of customer requirements throughout the organization, resolve matters pertaining to quality and maintain superior levels of product/service conformity. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

Requirements

4 years of experience in quality and inventory in a distribution or warehousing environment
Experience in an ISO environment
Supervisory experience
Experience with Microsoft Office, including intermediate to advanced Excel skills

Nice To Haves

Bachelor's degree or equivalent related work or military experience
Availability to travel up to 75% of the time
Experience with warehouse management and inventory management software
Solid time management skills and ability to work well under pressure
Excellent verbal and written communication skills
Self-motivation with excellent analytical and math skills
Knowledge and experience of AS9100/AS9120

Responsibilities

Execute the QMS according to documented policies and procedures, meeting the requirements of the ISO9001 quality standards
Work creatively with action owners to provide Root Cause Analysis (RCA) guidance and ensure development of effective Corrective Action Plans (CAP)
Cultivate productive relationships with customer representatives and manage Corrective Action Requests (CAR)
Perform audit follow-up activity to verify effectiveness of corrective actions and implementation of preventive actions
Investigate all facets of facilities operations to troubleshoot processes and make recommended improvements
Coordinate staff training, ensuring maximum productivity and adherence to regulatory guidelines; ensure that facility/department training status and setup is reviewed at the required frequency, and the training requirements are met in a timely manner
Schedule, review and follow-up on work instructions with supervisors by designated areas of responsibility
Coordinate activities for team members, ensuring effective use of productive working hours
Support plant operations in identifying Lean process improvement opportunities
Direct and prioritize the activities of the site maintenance technician