Manager, Quality

Amcor•Allentown, PA

22h•Onsite

About The Position

Direct the quality assurance program for the Allentown plant. Supervises the quality control leads and technicians in performance of duties relating to inspection, laboratory testing, statistical process control and salvage operations. Implement, maintain and modify as appropriate the plant’s quality management system to improve business operating systems and meet the requirements of customer and best practice audits. Lead/assist with the corrective action of quality related problems at the plant and/or customer location and start-up of new products/processes. Assist in troubleshooting technical problems.

Requirements

Bachelor degree in a technical discipline.
Four years related experience in quality assurance in a manufacturing organization.

Responsibilities

Design, implement and direct the quality assurance program for the Allentown plant.
Establish/maintain quality program, including but not limited to: Plant management responsibility Document and data control Control of customer supplied materials and nonconforming product/material Product identification and traceability Inspecting/testing procedures and control of related equipment Corrective and preventive actions Internal quality audits (housekeeping, GMP, etc.)
Establish/monitor/maintain statistical process control (SPC) programs. Advise and instruct local managers in utilization of SPC data. Provide consistent ongoing analysis of process capability (CPK) statistics.
Determine/recommend/assist in continuous improvement programs to meet plant/division quality objective and advise the plant manager of appropriate action plans. Suggest improvements in procedures and techniques to improve product/customer acceptance.
Establish/monitor and control hold for inspection (HFI) procedures to ensure nonconforming materials do not enter the production process and are properly identified and segregated.
Coordinate quality activities with other division/plant personnel seeking mutual agreement on problems involving coordination.
Supervise hourly personnel at the assigned location(s) responsible for the coordination and performance of the overall quality.
Inspection of incoming purchased materials, work-in-process material, rework materials and finished goods.
Assure the required level of quality through visual inspection, statistical sampling and laboratory testing of materials.
Ascertain the reasons for nonconforming materials.
Performance of operator and technicians tests – section weights, wall thickness, dimensional characteristics, glue usage and patterns, banding tension, stretch wrap usage and load to force, etc.
Processing of all scrap materials including but not limited to bottle/preform salvage and regrind, corrugated salvage and other materials.
Design and implement accurate reporting and recording of scrap, reprocessed materials. Control the movement of these materials.
Ascertain the disposition of materials placed on HFI.
Develop and implement continuous improvement plans for defect prevention programs by determining the cause of chronic defects.
Recommend and stimulate corrective action with plant personnel/staff managers by encouraging an atmosphere of continuous improvement and employee involvement programs.
Provide leadership in campaigning for quality improvements.
Provide consistent ongoing analysis of defect costs/customer complaints in order to provide plant manager and division quality manager with appropriate actions.
Lead quality initiatives and procedures to ensure best in class practices are maintained at the facility.
Serve as local contact for external audit programs (AIB, HACCP) and assist plant management in implementing corrective actions to such audits.
Serve as the back-up plant representative for the Allentown plant in dealing with customer complaints or quality problems.
Travel as required to customer locations to ascertain the nature of problems and their impacts.
Design, implement, and coordinate training programs for managers, staff and employees to assure uniform quality standards are defined and expectations communicated.
Manage quality department supplies and expense budget and ensure spending is cost effective.

Benefits

Medical, dental and vision plans
Flexible time off, starting at 80 hours paid time per year for full-time salaried employees
Company-paid holidays starting at 8 days per year and may vary by location
Wellbeing program & Employee Assistance Program
Health Savings Account/Flexible Spending Account
Life insurance, AD&D, short-term & long-term disability, and voluntary benefits
Paid Parental Leave
Retirement Savings Plan with company match
Tuition Reimbursement (dependent upon approval)
Discretionary annual bonus program (initial eligibility dependent upon hire date)