Manager, Quality

DP World•Melrose Park, IL

70d•Onsite

About The Position

DP World Contract Logistics delivers tailored, scalable and progressive solutions to customers in more than 100 global locations. The company has managed supply chain synergies for global automotive and technology premier brands for more than 60 years. The Quality Manager position requires strong leadership competencies with a wide variety of experience in change management, operational analysis, and business process improvement. Join our growing team in Melrose Park today!

Requirements

Bachelor’s degree in business, engineering, or related field preferred.
Progressive experience performing professional level quality management duties; preferably in automotive or logistics industry.
Additional education, training and/or work experience in area of specialization inherent to the position may be required.
Knowledge of principles and procedures used in logistics operations and practice.

Responsibilities

Manage and analyze data from customers and internal sources as input for problem solving and communicate/report to appropriate personnel. Interacts with staff within the location and within the Company and all customer and prospective customer representatives.
Directly supervises Quality functions and staff across all shifts and provides consistent direction of the company’s quality plans.
Administer all projects and documentation relative to assigned processes (i.e. operator instructions, PFMEA’s and process control plans).
Develop and design irreversible corrective actions for known problems. Use established problem solving techniques to reduce process variation.
Manage quality processes and reports – 3rd party sorts, suspect material, damage material etc. – Suspect Material - maintain relationships with suppliers to deal with suspect material.
Champion Lean engineering goals. Includes being an aid in developing, implementing and maintaining a Lean culture within the organization using a hands-on approach in order to provide input on processes from a quality perspective.
Responsible for the development, implementation and monitoring of the Quality System. Reports to Management on effectiveness of the Quality System.
Generate, interpret, analyze, and communicate results using management tools, graphs, and reports; actively coach the organization concerning quality with tools and reports.
Provide input on document enhancement and retention; Maintain ISO documentation and controls, administer activities required to maintain ISO certification, and actively coach the organization for maintaining ISO system.
Other duties as assigned