Manager, Quality & Training

AltaMed • Anaheim, CA

2d

About The Position

The Training and Quality Manager is responsible for the strategic development, implementation, and oversight of training and quality initiatives for the Patient Service Center and AltaMed Now program. The Manager plays a critical part in enhancing employee performance, service quality, and overall patient experience by ensuring staff are well-trained, engaged, and aligned with organizational standards.

Requirements

• Graduation from an accredited college or university with courses in educational methods, personnel administration, applied psychology, English, and possibly journalism, or a minimum of 4 years of successful experience in the delivery of training programs, preferably in healthcare organizations.
• Minimum 4 years of in-service training experience in healthcare organization policies and procedures.
• Minimum 4 years’ experience in training and development, preferably in a managerial role.

Nice To Haves

• Bilingual Spanish/English is a plus.

Benefits

• Medical, Dental and Vision insurance
• 403(b) Retirement savings plans with employer matching contributions
• Flexible Spending Accounts
• Commuter Flexible Spending
• Career Advancement & Development opportunities
• Paid Time Off & Holidays
• Paid CME Days
• Malpractice insurance and tail coverage
• Tuition Reimbursement Program
• Corporate Employee Discounts
• Employee Referral Bonus Program
• Pet Care Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree