Mgr, Plant Quality Systems II

Refresco•Fort Worth, TX

About The Position

The Manager, Quality Systems II leads the plant Quality Systems function and serves as the site owner of the Food Safety and Quality Management System (FSQMS). The role provides strategic and operational leadership to implement, execute, verify, and validate quality and food safety systems in accordance with SQF Code requirements, FSMA Preventive Controls, FDA regulations, and customer standards. The position is responsible for regulatory compliance; food safety and quality certifications, licenses, and registrations; and serving as the primary site contact for regulatory agencies, certification bodies, and customer systems and policies. The manager leads the Quality Systems team, oversees plant audit systems and internal audit programs, maintains certification readiness, and drives continual improvement across food safety and quality programs. The role monitors performance data and risk, supports corrective and preventive actions, collaborates with plant functions on issues and process changes, and maintains training, documentation, and data governance under the FSQMS. The work takes place in a fast-paced manufacturing environment and may involve ambient hot or cold seasonal conditions. Physical demands include continuously standing or walking and regularly lifting, handling, or carrying material or equipment of moderate weight. Travel may be up to 25%.

Requirements

Strong working knowledge of SQF, FSMA Preventive Controls, HACCP, FDA regulations, and beverage manufacturing processes.
Proficiency in Microsoft Excel, Word, and PowerPoint, and enterprise systems such as SAP.
Demonstrated ability to analyze data, solve complex problems, and drive results through structured root cause analysis.
Highly organized and detail-oriented, adaptable, and able to manage multiple priorities in a fast-paced manufacturing environment.
Minimum 5 years of Quality experience within a manufacturing environment.
Experience implementing and maintaining Quality System Software.
Experience implementing and maintaining SQF or other global quality systems in high-speed manufacturing.
Ability to build trust-based relationships, lead with accountability and courage, and foster food safety, quality ownership, and continuous improvement.
Ability to communicate clearly and effectively with all organizational levels, regulatory agencies, and auditors.

Nice To Haves

BS degree in Food Science or Engineering.

Responsibilities

Serve as site SQF Practitioner and food safety leader, championing the facility’s FSQMS in compliance with SQF, FSMA, FDA, GFSI, and customer requirements.
Lead and oversee the Quality Systems team and maintain certification readiness and continuous compliance with third-party audits and regulatory standards.
Drive continuous improvement of plant quality and food safety systems, including HACCP, Preventive Controls, SQF System Elements, allergen and organic program management, GMPs, supplier approval, and traceability.
Ensure food safety plans, hazard analyses, and preventive controls are implemented, validated, verified, and maintained.
Own plant audit systems, including internal audits, SQF certification audits, regulatory inspections, and customer audits.
Develop, implement, and maintain an internal audit and self-assessment program aligned with SQF, FSMA, FDA, company requirements, and sanitation requirements.
Ensure timely closure of audit findings, non-conformances, and CAPAs, including documented root cause analysis and effectiveness verification.
Maintain compliance with FDA, state and local regulations, SQF Code, Refresco quality policies, HACCP, allergen programs, kosher and organic certifications, and other applicable standards.
Monitor, analyze, and trend quality and food safety performance metrics and identify recurring issues, trends, and emerging risks.
Develop and present dashboards, reports, and summaries to plant leadership and corporate stakeholders.
Partner with Operations, Engineering, Sanitation, Supply Chain, Maintenance, and R&D to investigate quality issues and implement sustainable corrective and preventive actions.
Support equipment installations, system tie-ins, process changes, and product launches by assessing, controlling, and validating food safety and quality risks.
Establish and maintain required training programs for quality testing, inspections, monitoring activities, and FSQMS recordkeeping.
Own document control systems and ensure procedures, work instructions, specifications, and records meet SQF and regulatory requirements.
Review, revise, and update local policies and procedures, including developing, executing, and maintaining validation and verification protocols.
Oversee quality data collection systems and ensure data integrity, accuracy, and traceability.
Perform additional duties assigned by management to support plant quality, food safety, and business objectives.

Benefits

Medical, dental, and vision insurance
Health Savings Accounts and Flexible Spending Accounts
Life and AD&D insurance, critical illness, hospital indemnity, and accident insurance
Short-term and long-term disability
Pet insurance
Legal benefits
401(k) Savings Plan with Company Match
12 paid holidays
Vacation days and paid sick time off
Well-being benefit
Discount and Total Reward Programs