Manager, Quality Management
About The Position
We’re Aspire, a ServiceTitan company. We're Aspire, the leading SaaS provider for the landscaping and commercial cleaning industries and a proud member of the ServiceTitan family since 2021. Our cloud-based business management system automates all aspects of field service operations for enterprise and small to medium-sized businesses enabling our clients to accelerate growth, streamline operations, increase customer retention, and maximize revenue. Trusted by thousands of premier field services leaders in the US and Canada, our solutions empower our clients to make better business decisions for their companies. Our partnership with ServiceTitan has enabled us to continue scaling our platform and customer base while maintaining our collaborative, tight-knit culture.
Requirements
- 8+ years of hands-on software quality assurance testing experience, preferably with web and mobile applications in the software development industry.
- Experience with managing and mentoring Quality Analysts and Software Engineers in Test (SEiTs).
- Experience with code deployments and version control systems.
- Able to multi-task, triage issues, react well to changes, work independently in a fast-paced environment.
- Must be self-motivated and know when to seek guidance; detail orientation is a must.
- Must be able to work with teams across different time zones.
- Experience with creating test automation, preferably using Playwright and Selenium.
- Previous experience with C# and TypeScript are also desired.
- Experience with Continuous Integration and familiarity with Continuous Deployment tools such as Bamboo, GitLabs.
Nice To Haves
- Experience managing in a remote environment is strongly preferred.
Responsibilities
- Lead and mentor a group of Quality Analysts who develop and execute test cases and scenarios in order to ensure the quality of our software releases.
- Assist in developing and implementing a strategy to move our test practice to an “automation first” approach.
- Work collaboratively with other quality managers, product owners, and developers.
- Provide ideas and extend our test frameworks as needed and develop new testing tools.
- Assist in ongoing process improvement efforts to ensure test planning, execution, and reporting methods are effective, efficient, standardized, coordinated, and integrated.
- Assist in designing test strategies, developing test tools, and implementing test cases to ensure the highest quality deliverable.
Benefits
- Flexible time off with ample learning and development opportunities to continue growing your career.
- Comprehensive onboarding program
- Leadership training for Titans at all levels
- Other programs and events.
- Great work is rewarded through Bonusly, peer-nominated awards, and more.
- Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents)
- FSA and HSA
- 401k match
- Telehealth options including memberships to One Medical.
- Parental leave and support
- Up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement
- On demand maternity support through Maven Maternity
- Free breast milk shipping through Maven Milk
- Pet insurance
- Legal advisory services
- Financial planning tools
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What This Job Offers
Job Type
Full-time
Career Level
Manager
