Manager, Quality Improvement, HEDIS Audit

Centene Corporation•Remote-MO, MO

8d•$87,700 - $157,800•Remote

About The Position

Centene is transforming the health of communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. Applicants for this job have the flexibility to work remote from home anywhere in the United States. Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship and future sponsorship are not available for this opportunity, including employment-based visa types H-1B, L-1, O-1, H-1B1, F-1, J-1, OPT, or CPT. Position Purpose: Oversee and manage the functions of the quality improvement program, specifically leading the state HEDIS audit and regulatory submission portfolio within the Quality Audit & Submission team. Providing support to staff and communicate with departments and staff to facilitate daily quality improvement functions.

Requirements

Bachelor’s degree in related field or equivalent experience.
3+ years clinical, quality management or healthcare related experience.
1 year of recent quality improvement and supervisory experience in a healthcare environment, preferably managed care.
Strong knowledge of HEDIS, NCQA requirements, Medicaid quality reporting, and healthcare regulatory submissions strongly preferred.
Experience leading complex audit or regulatory programs with multiple concurrent deadlines highly preferred.
Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future.

Nice To Haves

Certain states may require a formal certification in quality improvement, risk management, or another parallel field.

Responsibilities

Serve as key escalation point for Health Plans, auditors, and internal partners.
Oversee state HEDIS and regulatory reporting programs and state-specific audit requirements.
Review and analyze reports, records and directives.
Confer with staff to obtain data such as new projects, status of work in progress, and problems encountered, required for planning work function activities.
Verify data to be submitted in accordance with government program requirements and ensure compliance with state, federal and certification requirements.
Prepare reports and records on work function activities for management.
Oversee the review and analysis of reports.
Evaluate current procedures and practices for accomplishing the assigned work functions objectives to develop and implement improved procedures and practices and to ensure compliance with required standards.
Collaborate with appropriate departments to document, investigate and resolve formal or informal complaints and appeals in accordance with Company and State policies, procedures and requirements.
Monitor and analyze costs and participate in the preparation of the budget.