Manager, Quality Control

AAR Corp•Miami, FL

About The Position

The Manager, Quality Control develops and maintains a system to ensure that products supplied to civil and defense program customers meet customer requirements and AAR specifications. The role coordinates and implements quality organizations and processes at new program sites, helps establish quality support for potential programs during customer proposals, and supports conformity of purchased materials and final products. The position also leads the on-site QC staff, provides training, and serves as backup for the Wood Dale Quality Control Manager. Travel of 30%–50% is required.

Requirements

Bachelor of Arts or Bachelor of Science degree from a four-year college or university, or eight years of related experience and/or training, or an equivalent combination of education and experience.
FAA A&P License required.
PC literacy, including Microsoft Office.
Ability to perform each essential duty satisfactorily.
Excellent interpersonal, oral, and written communication skills.
Ability to gather information and use data to determine cause and effect in complex problem solving.
Dependability, timely and accurate work, motivation, organization, attention to detail, initiative, and commitment to company values and ethics.

Responsibilities

Assist the Director, Programs and Inventory Services in determining the quality organization and processes needed to support potential new programs during the customer proposal process.
Coordinate and implement quality organizations and processes at new program sites.
Assist in implementing the quality program to ensure conformity of purchased material and final products.
Document, review, and update standards and procedures for each program site.
Meet with customers, quality representatives, and company personnel to discuss and resolve quality problems as required.
Prepare for and represent the company during ISO 9000, U.S. Government, defense department, and customer quality audits.
Prepare reports required by customers and staff personnel.
Suggest alternative methods and procedures to solve problems and address changing market opportunities.
Review technical problems and departmental procedures and recommend solutions or procedural changes.
Ensure that all incoming transfers and RMRs are processed properly.
Lead and direct on-site QC staff to increase productivity and quality of work.
Administer effective training and on-the-job training for Quality Control inspectors.
Act as backup for the Wood Dale Quality Control Manager.
Perform other duties as assigned.
Carry out supervisory responsibilities, including interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems.