Manager, Quality Assurance
About The Position
CJ Logistics America is seeking a dedicated Manager, Quality Assurance to lead the implementation and continuous improvement of our Quality Management System across our logistics center network. Reporting to the VP, Safety, Security and Compliance, this leadership role is responsible for establishing product quality control plans, ensuring internal compliance, providing technical leadership, and maintaining regulatory standards across pharmaceutical, food, and regulated customer environments. As a champion of operational excellence, you will serve as a change agent to build and sustain a proactive quality and continuous improvement culture.
Requirements
- Bachelor's Degree in Operations, Supply Chain, Engineering, Food Science, Food Technology, Chemistry, Biology, Microbiology, or 5 years of equivalent professional experience.
- 2 to 4 years of experience in an operations environment, with practical experience in food manufacturing, supply chain management, or related quality systems fields.
- Proven experience managing small teams and leading through influence.
- Demonstrated knowledge of HACCP, cGMPs, FSMA, sanitation programs, pest control, internal audits, QA Management Systems, and FDA, USDA, and state quality requirements.
- Excellent analytical, project management, time management, and organizational skills.
- Effective oral and written communication skills with management, colleagues, and internal and external customers.
- Ability and willingness to travel up to approximately 30% of the time to facilities across the network.
- Ability to work in a hybrid setting, balancing desk work with active site walkthroughs.
- Must be capable of wearing required PPE (steel-toed shoes, safety glasses, high-visibility vests) and working around varying temperatures, loud noises, and industrial equipment traffic.
Responsibilities
- Develop and document product quality checks, frequencies, methods, and procedures for warehousing operations that build the criteria for a control plan.
- Deliver effective and continuous training and support on the Quality Management System (QMS), principles, and methodologies.
- Oversee system performance, monitor internal compliance, and drive continuous improvement across the network.
- Act as a change agent in supporting the growth of the continuous improvement culture and drive the implementation and sustainment of visual control management throughout facilities.
- Assist with third-party audit preparations and manage corrective action plans.
- Manage and complete applicable licensing and registrations for CJ Logistics operations regarding pharmaceutical, food, and other regulatory requirements.
- Maintain and develop various quality system planning programs, including HACCP, SQF, and Food Defense plans.
Benefits
- Salary, Exempt corporate role within our Safety, Security, and Compliance department.
- Equal Opportunity Employer that relies on diverse skills, backgrounds, and perspectives to drive innovation and growth.
- Fully committed to providing reasonable accommodations to ensure all employees can perform their essential functions successfully.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
