Manager - Quality Assurance-Chemaid Lab/QC Salaried Indirect

KDC One•Saddle Brook, NJ

About The Position

The Quality Assurance Manager is responsible for creating and maintaining the document control system for all quality assurance related functions. This role acts as a backup for the Vice President of Quality Assurance. The position requires fostering compliance and continuous quality improvement to meet and exceed customer expectations, managing direct reports, and overseeing the system of internal compliance audits. The manager will perform follow-up and support to ensure corrective actions are documented, implemented, and effective. Key responsibilities include creating/updating SOPs, performing training, managing the QA release of finished goods, conducting GMP training, participating in audits, and managing the CAPA system. The role also involves managing customer electronic portal information, reviewing and shipping customer samples, and training other employees in quality-related functions.

Requirements

Thorough practical experience in quality related field including statistics, communication, motivation, and assessment.
Science Math Aptitude/Strong Analytical skills.
Computer proficiency.
Knowledge of Microsoft Outlook, Excel and Word.
Must communicate effectively- verbal and written skills in English.
Time Management; the ability to organize and manage multiple priorities.
Commitment to company values
Has basic working knowledge and understanding of commonly used concepts, practices and procedures within the field.
Exercises independent judgment and discretion in matters of significance with relation to assigned direct reports and matters of importance to the operations of the company

Nice To Haves

BS/BE Degree – Technical (sciences or engineering) or equivalent non-management experience, 5 years or more, in the cosmetic/personal care industry.

Responsibilities

Foster compliance and continuous quality improvement to meet and exceed customer expectations.
Manages direct reports.
Manage system of internal compliance audits.
Perform follow-up and support to appropriate teams ensure adequate corrective actions are documented, implemented and measured for effectiveness.
Create/update SOP’s (Standard Operating Procedures).
Perform training on procedures.
Create/maintain documentation control system.
Supports QA review of Production Batch Records.
Manages the QA release of Production finished goods for shipment.
Conduct GMP (Good Manufacturing Practices) training.
Participate in and support all customer and FDA audits.
Manage CAPA (Corrective and Preventive Action) system for internal audits, customer audits or reported quality incidents.
Tracks and trends audit findings, investigations, assesses compliance risk and escalates to site management appropriately.
Manage customer electronic portal quality specification information uploads and downloads.
Review and ship required first production or PDS customer samples.
Participate in the training of other employees performing quality related functions.
Perform other related duties as assigned.