Manager, Quality Assurance Operations & Packaging
About The Position
Voyant Beauty is a company that specializes in the development and manufacturing of beauty, personal, and home care products. They work with various brands, retailers, and businesses to create custom formulations and products tailored to specific needs, including skincare, haircare, bath and body products, and fragrances. Voyant Beauty serves as a one-stop-shop for companies looking to bring their beauty and personal care product ideas to life. Safety is a core value, prioritizing the well-being of team members and ensuring a safe and secure environment. The QA Operations & Packaging Manager is responsible for developing and leading quality control strategies across manufacturing operations and packaging. This role oversees all floor quality and incoming component inspection activities, ensuring products consistently meet regulatory, customer, and internal quality standards. The Manager partners cross-functionally with Production, Engineering, and Regulatory teams to drive continuous improvement, resolve quality issues, and implement preventive strategies. This position provides leadership to the QA team, ensures audit readiness, and establishes quality systems that support operational efficiency and compliance.
Requirements
- 7-9 years Quality assurance or quality control experience in high-volume manufacturing (personal care, cosmetics, pharmaceuticals, or similar regulated industry) (Required)
- 4-6 years Leadership or people management experience (Required)
- Quality strategy development and KPI management (High proficiency)
- Knowledge of GMP, FDA, ISO, and regulatory compliance standards (High proficiency)
- Advanced problem-solving (root cause analysis, CAPA, Six Sigma tools) (High proficiency)
- Continuous improvement methodologies (Lean, Six Sigma) (High proficiency)
- Data analysis and statistical process control (SPC) (High proficiency)
- Leadership, coaching, and team development (High proficiency)
- Cross-functional collaboration and influence (High proficiency)
- Project and program management (Medium proficiency)
- Change management and organizational leadership (Medium proficiency)
Nice To Haves
- Bachelor's Degree Science, Engineering, or related field (Preferred)
- Advanced Degree or related discipline (Preferred)
- Certified Quality Auditor (CQA) or similar ASQ or equivalent (Preferred)
Responsibilities
- Develop and implement quality control strategies aligned with production schedules.
- Establish inspection plans for incoming materials, in-process production, and finished goods to ensure compliance with regulatory and customer requirements.
- Lead, develop, and manage QA staff, ensuring proper training, cross-training, and performance management. Build team capability through coaching, development planning, and succession planning.
- Partner with Production and Scheduling to minimize downtime related to quality issues.
- Lead post-production reviews, identify trends, and implement improvements to enhance product quality and reduce waste.
- Establish and maintain SOPs and quality systems in compliance with GMP, GDP, FDA, and other regulatory requirements.
- Lead internal audits, support external audits, and serve as the primary point of contact for customer quality inquiries and investigations.
- Serve as Subject Matter Expert (SME) during customer and regulatory audits.
- Lead complex root cause investigations and drive CAPA effectiveness.
- Monitor and manage quality-related budgets, including equipment and testing resources.
- Drive continuous improvement initiatives using Lean, Six Sigma, or similar methodologies.
- Balance competing priorities and adjust resources based on business needs.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
