The Manager - Quality Assurance Engineering ensures products meet customer requirements and complies with US and international regulations. This role manages new product development and process improvement projects, hires, manages, trains, develops, reviews, and sets goals for the department and staff. The manager acts as both coach and mentor to team members in areas of problem solving, decision-making, and process improvement. They address all employee relations matters in a timely manner in coordination with Human Resources and manage and ensure staff’s adherence to Company policies and procedures. This role manages, modifies, and maintains a complete and comprehensive quality system to support development and contract manufacturing of medical products. The manager oversees the technical side of the Company’s quality system and processes in relation to new product development and process improvement projects, and oversees the implementation of new products against market and technical standards. They evaluate the product manufacturing process and systems to ensure quality standards and timely and efficient flow of assigned projects, and implement methods and procedures for inspecting, testing, and evaluating the precision and accuracy of products and production equipment. The role participates in the reviewing of engineering designs to contribute quality requirements and considerations and supports areas in gathering and analyzing data. The manager develops product/organizational quality assurance strategies including new European standards (MDSAP) where applicable. They develop and analyze reports related to department metrics and prepare and present organizational performance and technical information to the management team and associates. This role refines and implements quality product process plans and systems, and develops and reviews standard operating procedures (SOPs) and other required policies. The manager serves as a quality engineering subject matter expert and the quality representative on new product introduction teams. They assure validation and compliance of contract manufacturing and sterilization facilities, and manage Quality Engineering activities. This role organizes procedures and documentation related to areas of responsibility and participates in internal, external, and third party audits. They provide technical assistance to other functional areas regarding interpretation of specifications, regulations, material qualifications, first article evaluations, and other quality related subjects to increase understanding of SOPs and guidance documentation. Performs other related duties and projects as business needs require at direction of management.
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Job Type
Full-time
Career Level
Manager