Manager, QA

Vertafore•Windsor, CT

1d•Onsite

About The Position

The insurance industry runs on Vertafore. We equip agencies, MGAs, and carriers with the core digital systems, specialized AI, and data-driven foundation to eliminate distribution drag across the insurance lifecycle, spanning sales, servicing, and back-office operations. Underpinned by unmatched speed and performance power, we are the trusted backbone that’s taking the insurance industry from friction to flow with Distribution Velocity – speed, performance, and trust - to drive growth at scale. With over 95% of the top agencies and insurers and 50% of industry compliance transactions running through Vertafore, we lead at the intersection of innovation and trust, giving insurance professionals the confidence to transform and win in the AI era. Our reach is global, with headquarters in Denver, Colorado, and offices across the U.S., Canada, and India. We are in search of the world’s most creative and experienced engineering leaders. We embrace entrepreneurs as well as those who come from more established organizations. As a key member of the product development leadership team, you will lead the development and technical strategy for our enterprise products. Partnering with product management and sales, you will interact with strategic customers designing innovative solutions that meet their business needs. You will lead multiple teams of amazing QA Analysts, influence many others and provide leadership on test design, strategy, and technology approaches. We expect you to be an accomplished manager, have strong hands on technical experience and deep knowledge in one or more areas of testing on distributed systems and enterprise web delivery platforms. Our culture fosters collaboration, innovation, integrity, mentorship, commitment to success and FUN and you will adding your creativity and energy to it. Our managers are dedicated to growing their people and offering an opportunity that allows you to make impact in your career. If you love technology, leadership, being on the front-line of quality innovation, and are looking for a creative, fun and friendly workplace where you get to develop software that will transform the insurance industry, we would love to get in touch with you.

Requirements

3-5 years professional experience as a QA manager in an agile environment.
Experience working with enterprise customers on large scale projects.
Proven track record in leading sound quality assurance strategies of enterprise scale web delivery platforms, products and services in a high performance and high-availability SaaS environment.
Ability to interact with customers to gather insights and translate technical concepts.
Ability to influence across boundaries and at all levels of the organization.
Ability to think strategically to help drive test solutions and services for short and long-term growth.
Experience with the Scaled Agile Framework (SAFe).
Must be legally authorized to work in the United States.

Nice To Haves

Intense passion for technology and solutions design.
Energetic, effectively managing relationships (up, down, across) and able to roll-up their sleeves to get the job done.
Ability to create a fun, fast paced, motivating and rewarding environment for their teams and the organization.
Ability to turn problems and solutions on their heads to come up with better designs, better technical solutions, better products.
Unwavering passion for managing the dynamics of a fast-paced environment.
Closely follow industry trends and the open source community.
Hunger to learn new concepts, new technologies, and be exposed to/adopt new ideas.
Self-motivated and excellent problem-solvers.
Driven to improve, personally and professionally.
Mentor and inspire others to raise the bar for everyone around them.
Love to collaborate with their peers, designing pragmatic solutions.

Responsibilities

Lead the development and technical strategy for enterprise products.
Partner with product management and sales to interact with strategic customers and design innovative solutions.
Lead multiple teams of QA Analysts.
Provide leadership on test design, strategy, and technology approaches.
Create, build and retain highly engaged and capable test initiatives.
Connect all pieces of the business (development, product management, QA, operations, etc.) to deliver features that delight the customer.
Provide strong people management: attracting, retaining, inspiring and growing individuals.
Manage the dynamics of a fast-paced environment.
Communicate effectively cross-functionally across various teams, organizations and internal and external stakeholders to drive an effective test effort.
Lead and manage change within their area of responsibility as well as across the business.