Manager, Purchasing & Demand Planning

Reliance Home Comfort • Cambridge, ON

13h • Hybrid

About The Position

As a Manager, Purchasing & Demand Planning at Reliance, you will be an important Team Member provided with the tools needed to succeed. Reliance has ambitious growth plans and is looking for Team Members who want to grow with the company, offering limitless opportunities for growth and rewarding Team Members for their success. This role involves leading Sales and Operations Planning (S&OP) processes, demand forecasting, partnering with vendors and operations for purchasing and inventory plans, and managing inventory levels. It also includes developing and executing purchasing and inventory management policies, ensuring compliance, optimizing replenishment models, and driving inventory initiatives. Additionally, the role involves leading and coaching team members, fostering cross-functional collaboration, and preparing reports for leadership.

Requirements

• Bachelor’s Degree in Supply Chain Management, Business, Industrial Engineering, or a related field.
• 5–8 years of experience in purchasing, demand planning, or supply chain management.
• Proven experience in people leadership or team supervision.
• Strong, analytical, and problem-solving skills.
• Strategic thinking and business acumen.
• Strong communication and stakeholder management.
• Data-driven decision-making.
• Change management and adaptability.
• Attention to detail with a continuous improvement mindset.
• Strong Excel and data analysis capabilities.
• Advanced proficiency with ERP/MRP systems and planning tools (e.g., SAP, Oracle, JD Edwards).
• Demonstrated success driving continuous improvement initiatives.

Nice To Haves

• Professional certification (CPIM, CSCP, CPSM, or equivalent) preferred.
• Experience in Plumbing and HVAC industry preferred.

Responsibilities

• Lead Sales and Operations Planning (S&OP) processes, including demand forecasting and cross‑functional collaboration with Sales, Marketing, Operations, and Finance.
• Partner with vendors and Reliance Regional Operations Managers to translate demand forecasts into actionable purchasing and inventory plans.
• Monitor forecast accuracy and drive continuous improvement in demand planning models and methodologies.
• Collaborate closely with Supply Chain and Operations to proactively manage and balance inventory levels, minimizing stockouts, excess inventory, and obsolescence.
• Develop and execute purchasing and inventory management policies and strategies aligned with company objectives, budget, and demand forecasts.
• Ensure purchasing activities comply with company policies, ethical standards, and regulatory requirements.
• Develop, maintain, and optimize a parts replenishment model for service parts used across service and installation truck fleets.
• Drive inventory management and replenishment initiatives across the end‑to‑end Reliance Procure‑to‑Pay process.
• Analyze inventory performance and key metrics (weeks on hand, service levels, aging inventory).
• Support new product introductions and phase-outs from a demand and inventory perspective.
• Lead, coach, and develop purchasing and Supply Chain analysis team members.
• Foster cross-functional collaboration with Marketing, Sales, Operations, Finance, and Supply chain.
• Prepare and present reports, insights, and recommendations to leadership.

Benefits

• The tools you need to succeed – including the tools for the job as well as training and development programs
• A successful and knowledgeable team to be part of and learn from
• Competitive base pay plus the ability to earn more tied to your success
• A great benefits plan for you / your family
• Career paths so you can advance in the company

What This Job Offers

• Job Type: Full-time
• Career Level: Manager