Manager Provider Engagement

P3 Health Partners•Lincoln, NE

2d•$85,000 - $100,000•Hybrid

About The Position

P3 Health Partners is a physician-led organization dedicated to guiding communities to better health, unburdening clinicians, aligning incentives, and engaging patients. We are transforming healthcare from sickness care into wellness guidance. We are seeking a passionate and motivated Provider Engagement Manager (PEM) to join our fast-growing organization in Lincoln, Nebraska.

Requirements

Extensive experience in diverse managed care organizations with an understanding of key drivers for performance.
Proven expertise in Medicare Advantage and value-based models of care.
Strong customer service skills, customer service driven, positive attitude, and clear and effective communication.
Highly professional in appearance, tone of language, and delivery of communication.
Exceptional organizational and time management skills, with the ability to prioritize to meet deadlines.
Strong follow-through and results tracking to achieve measurable goals.
Ability to maintain strict confidentiality in all job-related matters.
Ability to interact with, support, and positively influence the behavior and activities of referring clinicians, industry partners, leadership, and staff/co-employees.
Ability to coach and mentor teammates to ensure success.
Exceptional listener with the proven ability to problem-solve issues discussed.
Experience in public speaking/presentation skills.
Ability to work both independently and in a group setting, high integrity, reasoned and thoughtful judgment, a sense of urgency, and analytical and intuitive skills.
Ability to use common office equipment: computers, fax/copy machine, etc.
Proficient in Windows-based technologies (e.g., Word, Excel, PowerPoint).
Bachelor’s Degree in Health Care Administration, Business Administration or Health Service or equivalent.
7+ years of experience in the health care industry working with an IPA/Medical Group, Health Plan, or hospital, preferably with direct physician interaction.
5+ years of combined experience in Medicare Advantage, CMS and/or CMMI programs such as Accountable Care Organization Model or DCE models.
5+ years of cross-collaboration experience in complex project management and implementation.

Nice To Haves

Clinical operations experience preferred, including operational metrics and financial understanding.

Responsibilities

Serve as the key stakeholder in relationships with primary care clinic leadership, providers, and staff.
Act as the operational dyad partner to care management.
Achieve goals specific to assigned primary care clinics and the company.
Manage the operational and financial performance for assigned primary care clinics.
Develop strategy, execute tactics, and drive performance to achieve company goals.
Develop metrics and tools to measure progress toward company goals.
Monitor performance against strategic objectives/directives.
Analyze data for cost reduction initiatives and opportunities for improved delivery of appropriate coordinated care to patients.
Provide leadership, mentoring, and process management support to Shared Services departments, project management team, and key process owners.
Collaborate with Shared Services departments to support initiatives, services, and support to assigned primary care clinics to ensure company goals are achieved.
Organize and facilitate Joint Operations Committee meetings with assigned primary care clinics and monthly operating review meetings with executive leadership and key stakeholders.
Develop and present key reports to update leadership.
Update metrics trackers for reporting purposes, identify areas of underperformance, and develop/execute plans to correct.
Promote P3 Care Model programs, services, and support that lead to better patient outcomes and healthier lives.
Develop and build provider engagement, strengthening the relationship between P3 and providers and staff.
Create lasting engagement with primary care clinic leadership and providers, enabling them to use data effectively to coordinate care and reduce inappropriate care.
Identify and resolve issues that impact the ability to deliver effective, high-quality health care.
Coach staff on effective communication with primary care leadership and providers, helping to problem-solve issues as they arise.
Identify technology and procedure improvements for increased efficiencies, accuracy, and continuous process improvements.
Manage resource allocation to maximize effectiveness.
Ensure compliance with company and CMS regulatory requirements and mandates.