Manager Property Operations
About The Position
Responsible for the overall administration of the property and related departments, which could include casino housekeeping, facility maintenance, food and slot operations. Ensures compliance with company policies and procedures and applicable laws, regulations and codes. Coordinates and supervises the work of department staff to achieve maximum room efficiency and customer service. Implements and coordinates promotions and special events. Establishes and administers performance and service standards. Analyzes food and slot revenues and expenses and other statistical data used to increase efficiency and resolve problems. Communicates effectively, in writing and verbally, with staff, management, customers and vendors.
Requirements
- Must be at least 21 years of age.
- Prior experience in the gaming industry required.
- Must have excellent communication and customer service skills.
- Must have a well-rounded knowledge of gaming business operations (casino, food and beverage, hotel, finance, marketing, human resources, etc.).
- Must be able to obtain/maintain any necessary licenses and/or certifications.
Nice To Haves
- Two (2) years of experience in a closely related position preferred.
Responsibilities
- Overall administration of the property and related departments (casino housekeeping, facility maintenance, food and slot operations).
- Ensuring compliance with company policies, procedures, laws, regulations, and codes.
- Coordinating and supervising department staff to achieve maximum room efficiency and customer service.
- Implementing and coordinating promotions and special events.
- Establishing and administering performance and service standards.
- Analyzing food and slot revenues, expenses, and other statistical data to increase efficiency and resolve problems.
- Communicating effectively, in writing and verbally, with staff, management, customers, and vendors.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
