Manager, Project Manager (Labor Advisor)

Capital One • Wilmington, DE

10d • $138,100 - $157,700

About The Position

Capital One is seeking a Manager of Project Management focused on Workforce Strategy who will act as a Labor Advisor to multiple teams within the Bank Tech organization. The role partners with engineering leaders and Chiefs of Staff to develop forward-looking plans to adapt the workforce for the future. Using the Capital One Tech workforce strategy and Bank Tech strategy, the Labor Advisor counsels leaders on shifting staffing mixes to meet technology goals and build efficient, empowered, AI-driven teams in a thoughtful and sustainable way. The position partners with leaders across teams and drives project delivery in a fast-paced, collaborative environment.

The role combines strategic planning and tactical delivery, supporting stakeholders and cross-functional teams, solving business problems, and improving internal processes and operational workflows. It requires effective communication with people at different organizational levels, flexibility as priorities shift, and initiative in identifying gaps and maintaining delivery momentum.

Requirements

• Bachelor’s degree or military experience.
• At least 5 years of experience in project management, process management, or program management.
• At least 2 years of experience working with senior stakeholders across different business functions.
• At least 2 years of experience writing communications and presentations for leadership and non-leadership audiences.

Nice To Haves

• Master’s Degree in Business Administration (MBA).
• 3+ years of experience driving organizational change and operational excellence.
• 2+ years of experience in strategy development.
• 2+ years of experience in budgeting and labor strategy.

Responsibilities

• Build strong relationships and use communication skills to inform, align, and influence stakeholders at all levels across the company.
• Serve as a strategic and tactical thought partner to customers and cross-functional teams to drive seamless delivery.
• Use problem-solving and analytical skills to ensure execution aligns with business intent.
• Communicate effectively across diverse teams and organizational levels through oral, written, and presentation materials.
• Adapt to shifting priorities and delivery focus while maintaining momentum in a fast-paced environment.
• Identify gaps and take initiative without constant oversight.
• Optimize internal processes and operational workflows through a disciplined, strategic approach.
• Balance long-term strategic thinking with day-to-day tactical delivery.
• Partner with engineering leaders and Chiefs of Staff to develop forward-looking workforce plans.
• Advise leaders on staffing mix changes that support technology goals and efficient, empowered AI-driven teams.

Benefits

• Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being.
• Eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager