Manager, Project Manager - Card HR Channels

Capital One•McLean, VA

1d•$138,100 - $173,400•Onsite

About The Position

As a Manager Project Manager within Card HR, you will guide high-priority projects that enable our Card Operations HR Business Partner team and support over 17,000 employees across the Channels organization. You will collaborate closely with key stakeholders to deliver exceptional experiences that shape the direction and outcomes of the entire organization. We are looking for a strategic thought partner who can move beyond simple execution. You will be challenged to quickly diagnose complex problems, put structure around ambiguity, and lead alongside top talent. This role places you at the center of our Channels people strategy, enabling Card HR to deliver with a focus on innovation, simplicity, transparency, and scalability.

Requirements

Bachelor’s Degree or Military experience
At least 3 Years of Project Management experience

Nice To Haves

Masters or MBA degree
At least 10+ years of Project Management experience
At least 2+ years of Human Resources experience
PMP, Lean, Agile or Six Sigma certification
Working knowledge of product prioritization and delivery tools including Jira, Jira Align, Confluence
Change management and design thinking experience
Exceptional communication and collaboration skills
Excellent problem solving and influencing skills

Responsibilities

Leading moderate to large complex projects and programs by providing strategic direction to partners, peers, and direct reports.
Leveraging problem solving and influencing skills to ensure project plans deliver on intent.
Designing, developing, and managing project plans in complex, dynamic environments, adapting requirements to meet evolving needs.
Developing decks and materials with a strong focus on storytelling through data.
Partnering cross-functionally with project customers and senior leaders across Card Operations, CS&S and HR to provide strategic and tactical thought partnership to effectively drive project delivery.
Leveraging a deep understanding of the unique dynamics within an operations organization combined with a people-centered HR mindset to ensure strategies are relevant and impactful to the groups we support.
Leading and developing change management plans in support of projects, ensuring that strategic initiatives are not only delivered but clearly communicated and embraced.
Ensuring projects are documented appropriately to mitigate risk and delivered on time, while maintaining excellent communication and teamwork skills essential for influencing outcomes at all levels.