Manager, Project Management
About The Position
Intrado is dedicated to saving lives and protecting communities, helping them prepare for, respond to, and recover from critical events. Our cutting-edge company strives to become the most trusted, data-centric emergency services partner by uniting fragmented communications into actionable intelligence for first responders. At Intrado, all of our work truly matters. Position Overview: We are seeking an experienced Manager, Project Management to lead a portfolio of complex, cross-functional projects that drive strategic business outcomes. In this role, you will oversee project execution, portfolio prioritization, resource planning, financial performance, and stakeholder engagement while leading a team of project professionals. This is an excellent opportunity for a collaborative leader who excels at driving organizational initiatives, improving operational efficiency, and delivering results in a fast-paced environment.
Requirements
- 6+ years of increasingly responsible experience in project management, program management, computer software, or electrical engineering required
- 2+ years of supervisory or people leadership experience required
- Proven experience leading complex, cross-functional projects and managing multiple priorities simultaneously
- Strong leadership, coaching, and team development skills
- Excellent project planning, program management, budgeting, and forecasting capabilities
- Demonstrated ability to manage stakeholders and influence cross-functional teams
- Strong analytical, problem-solving, and decision-making skills
- Excellent written, verbal, and presentation communication skills
- Proficiency with Microsoft Office Suite, Microsoft Project, and project management tools
- Bachelor's degree in Business Administration, Project Management, Management Information Systems (MIS), Computer Science, Engineering, or a related field required.
- PMP (Project Management Professional) or other project management certification required
Nice To Haves
- 2+ years of 9-1-1, emergency communications, or public safety experience preferred
- Experience utilizing reporting, dashboard, and project portfolio management solutions preferred
- Equivalent combination of education and relevant experience may be considered
Responsibilities
- Lead the planning, execution, and delivery of multiple projects and programs across the organization
- Align project priorities with strategic business goals and organizational objectives
- Establish and maintain project management methodologies, governance practices, tools, and standards
- Manage project scope, schedules, budgets, resources, risks, and performance metrics
- Monitor portfolio performance, proactively identifying and escalating risks, issues, and resource constraints
- Support portfolio prioritization and long-term capacity planning with senior leadership
- Oversee project budgets, forecasting, cost analysis, and financial performance
- Optimize resource allocation to maximize project outcomes and operational efficiency
- Evaluate business processes and recommend improvements to productivity, quality, and service delivery
- Monitor industry, technology, and operational trends that may impact project success
- Lead, coach, and develop project managers, coordinators, and project contributors
- Establish performance expectations and provide ongoing feedback and development opportunities
- Promote collaboration, knowledge sharing, and adoption of project management best practices
- Partner with Human Resources on recruitment, workforce planning, retention, and succession planning
- Collaborate with leaders across operations, technology, product, engineering, sales, customer support, and other business functions
- Serve as a key point of contact for project priorities, timelines, and outcomes
- Facilitate cross-functional planning and communication to ensure successful project execution
- Develop business cases, project proposals, recommendations, and executive presentations
- Identify and mitigate project risks, issues, and competing priorities
- Support teams in resolving complex project challenges
- Conduct post-project reviews and implement lessons learned
- Utilize dashboards, reporting, and analytics to track project performance and communicate progress
Benefits
- medical
- dental
- vision
- life and disability coverage
- paid time off
- a 401(k) retirement plan
- paid parental leave
- access to a robust library of personal and professional training resources
- employee discounts
- critical illness
- hospital indemnity
- access to legal support
- pet insurance
- identity theft protection
- an EAP (Employee Assistance Program) that includes free mental health resources/support
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What This Job Offers
Job Type
Full-time
Career Level
Manager
