Manager, Project Management

Segra•Kansas City, MO

15h•Hybrid

About The Position

Segra is searching for a qualified and experienced Manager, Project Management to join us in a full-time capacity in either our Charlotte, NC office or our Kansas City, MO office. The work arrangement for this role is a hybrid position, requiring a minimum of three (3) days in either our Charlotte, NC office or our Kansas City, MO office, with flexibility to work remotely two (2) days each week. In this role the Manager will lead a team of Project Managers tasked with driving end-to-end implementation of service from completion of pre-sales process to complete installation of all contracted services. The Manager will work with their Project Managers at the individual and team levels to reinforce strong fundamentals of project management, how they apply within the internal organization, as well as external facing organizations. The Manager, Project Management will engage with their peers in Sales and Operational lanes when appropriate, working toward timely resolution of escalations, providing a clear escalation path for project related issues. Segra owns and operates a wide and dense fiber-optic infrastructure footprint that provides state-of-the-art connectivity, cybersecurity, voice, cloud and colocation solutions, all backed by industry leading service and reliability. Serving over 20,000 connected customer locations, Segra has been providing customer focused solutions for over 125 years. At Segra, we imagine, we engineer and we build a world of opportunities for our customers through fiber-enabled technologies, driven by our customer-first mentality. We invest in the communities we serve by hiring locally, empowering our teams, and continually upgrading our network infrastructure to deliver smarter, stronger technology solutions.

Requirements

Bachelor’s degree or 5-7 years equivalent experience required
Minimum 5 years of experience in program/project management
Minimum 3 years of experience in managing employees
Telecommunications experience required
Strong Leadership background
Team building and People development
Strong problem-solving skills
Strong communication skills
Proficient knowledge of MS applications suite required
Must be detail oriented and able to handle multiple tasks
Must have willingness to work in fast-paced environment and manage competing priorities

Nice To Haves

Additional Project Management certifications are a plus

Responsibilities

Lead a team of Project Managers tasked with driving end-to-end implementation of service from completion of pre-sales process to complete installation of all contracted services
Work with Project Managers at the individual and team levels to reinforce strong fundamentals of project management, how they apply within the internal organization, as well as external facing organizations
Engage with peers in Sales and Operational lanes when appropriate, working toward timely resolution of escalations, providing a clear escalation path for project related issues