Manager, Project Management - Enterprise Service and Risk
About The Position
Capital One is seeking a Project Manager to join a newly established product team supporting Enterprise Services Management and risk organizations. The role connects strategy to execution, establishes effective ways of working, and ensures leaders and teams have the information, processes, and support they need to succeed. The manager will build systems and operating rhythms for a new organization, work with senior leaders and cross-functional partners, manage critical commitments, improve processes, develop communications, and address high-priority problems. The position requires bringing structure to ambiguity and fostering a collaborative, connected team culture. The successful candidate will understand the broader business context, anticipate organizational needs, develop creative solutions, and translate complex information into recommendations and actions. They will work strategically with leaders while also owning the details needed for strong execution.
Requirements
- Bachelor’s degree or military experience.
- At least 4 years of experience in Project Management, Program Management, Process Management, Business Operations, Strategy, or related experience.
- At least 2 years of experience leading cross-functional projects, programs, or strategic initiatives.
- Strong written, verbal, and presentation skills, including the ability to tailor communications for associates, partners, and senior leaders.
- Excellent organizational skills and ability to manage multiple priorities, requirements, and deadlines while maintaining focus on broader objectives.
- Ability to build trusted relationships and influence effectively across teams and organizational levels.
- Ability to balance strategic thinking with detailed execution; self-motivated, collaborative, adaptable, and committed to team success.
- At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Nice To Haves
- Master’s degree in Business Administration (MBA), Public Administration, or a related field.
- 7 or more years of experience in Project Management, Program Management, Process Management, Business Operations, Strategy, or related experience.
- Experience working directly with senior leaders and developing executive-level communications.
- Experience establishing processes, operating rhythms, or ways of working in a dynamic environment.
- Experience managing complex initiatives across multiple teams, functions, or stakeholder groups.
- Experience working across Product, Risk, Technology, or other complex cross-functional organizations.
Responsibilities
- Translate organizational priorities and requirements into actionable plans, milestones, and operating rhythms; establish ways to track commitments and provide leaders visibility into progress, upcoming requirements, and areas requiring attention.
- Coordinate enterprise and regulatory reporting requirements, including deadlines, dependencies, and deliverables; establish mechanisms for consistently meeting requirements while minimizing unnecessary complexity.
- Develop concise, decision-oriented updates for senior leaders on priorities, progress, emerging issues, upcoming commitments, and areas requiring leadership intervention.
- Serve as a strategic and tactical thought partner to leaders and cross-functional teams; anticipate needs, identify gaps and opportunities, and develop solutions to improve organizational effectiveness.
- Build relationships across Enterprise Services Management, Risk, and partner organizations; identify connections, dependencies, and competing priorities and help drive alignment and shared understanding.
- Develop clear internal communications about organizational priorities, decisions, and progress, ensuring communications are timely, audience-appropriate, and support understanding and action.
- Establish practices, forums, and ways of working that support an effective and connected organization, including opportunities for collaboration, engagement, recognition, and shared identity.
- Evaluate existing work processes and design processes, tools, and approaches that make the organization simpler and more effective; adapt as priorities and requirements evolve.
Benefits
- Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being.
- Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
