Manager, Project Management Office
About The Position
Maxxit Systems Inc. is looking for a full time permanent dynamic Manager, Project Management Office (PMO) who will be responsible for leading the Project Management Office (PMO) within a fast-paced architectural metal fabrication and manufacturing environment. This role provides strategic and operational leadership to the project management function by establishing methodologies, standardizing processes, improving execution performance, and driving consistency across client delivery. The PMO Manager oversees Project Managers and Project Coordinators while acting as a senior escalation point for complex projects, operational issues, client concerns, and cross-functional coordination challenges. The role is highly collaborative and partners closely with Sales, Engineering, Design, Production, Procurement, Site Operations, and Executive Leadership to ensure successful project execution from award through installation and closeout. This individual will play a key role in building scalable project management systems, implementing tools and reporting structures, improving client experience, and strengthening operational performance across the business.
Requirements
- Postsecondary education in Engineering, Construction Management, Project Management, Manufacturing, or related field.
- 7–12+ years of project management experience within: architectural metal fabrication, manufacturing, construction, building envelope, specialty contracting, or related industries.
- Minimum 3–5 years of leadership experience managing Project Managers or PM teams.
- Strong understanding of fabrication and construction project lifecycles.
- Experience implementing PM methodologies, operational processes, and project controls.
- Strong commercial acumen with experience managing project financial performance.
- Experience with ERP and project management software platforms.
- Exceptional leadership, organizational, communication, and conflict resolution skills.
- Strong technical proficiency with Microsoft Office, Smartsheet, AutoCAD / Bluebeam (working knowledge).
- Some travel may be required.
Nice To Haves
- PMP designation considered an asset.
Responsibilities
- Lead, mentor, and develop the Project Management team, including Project Managers and Project Coordinators.
- Establish performance expectations, accountability standards, and development plans for project management staff.
- Conduct workload planning and resource allocation across projects.
- Support recruitment, onboarding, and training of project management personnel.
- Foster a culture of ownership, collaboration, responsiveness, and continuous improvement.
- Develop and implement standardized project management methodologies, frameworks, templates, and best practices.
- Establish project governance standards across all project phases including project kickoff, scheduling, submittmits, procurement coordination, fabrication tracking, change management, risk management, installation coordination, project closeout.
- Define stage-gate processes, project controls, and reporting requirements.
- Standardize documentation and communication practices across the PMO.
- Identify process gaps, inefficiencies, and execution risks across project delivery workflows.
- Develop scalable operational processes to improve project execution, interdepartmental coordination, schedule adherence, profitability, change order management, and client communication.
- Collaborate with Production, Engineering, Procurement, and Site teams to improve workflow integration between departments.
- Drive continuous improvement initiatives using KPI analysis and project performance data.
- Provide executive-level oversight on high-risk, high-value, or strategically important projects.
- Act as the primary escalation point for: client issues, schedule delays, scope conflicts, commercial disputes, operational bottlenecks, and cross-functional execution challenges.
- Support Project Managers with problem-solving, risk mitigation, and recovery planning.
- Participate in major client meetings and executive project reviews where required.
- Help define and improve the company’s overall client delivery model and project execution standards.
- Ensure consistency in client experience from project award through final installation and closeout.
- Develop communication standards and reporting structures that enhance transparency and responsiveness with clients.
- Partner with Sales and Operations leadership to support strategic account management and long-term client relationships.
- Evaluate, recommend, and implement project management tools, ERP integrations, and reporting technologies.
- Improve visibility into project status, forecasting, resource planning, and operational metrics.
- Lead initiatives involving: PM software implementation, dashboard/report development, workflow automation, and process digitization.
- Support integration between project management systems and manufacturing/ERP platforms.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
