Manager, Project Management - Enterprise Service and Risk

Capital One • McLean, VA

1d • $138,100 - $189,200

About The Position

We are seeking a Project Manager to join a newly established product team supporting Enterprise Services Management and risk organizations. You will join a team focused on connecting strategy to execution, establishing effective ways of working, and ensuring leaders and teams have the information, processes, and support they need to succeed. In this role, you will help build the systems and operating rhythms that enable a new organization to thrive. You will work closely with senior leaders and cross-functional partners to manage critical commitments, establish and improve processes, develop clear and compelling communications, and tackle high-priority problems as they emerge. You will operate in whitespace, bringing structure to ambiguity while helping create a collaborative, connected team culture. A successful candidate will be expected to understand the broader business context, anticipate what is needed next, develop creative solutions to new problems, and translate complex information into clear recommendations and actions. You should be equally comfortable thinking strategically with leaders and rolling up your sleeves to ensure the details get done.

Requirements

• Bachelor’s Degree or military experience
• At least 4 years of experience in Project Management, Program Management, Process Management, Business Operations, Strategy, or related experience
• At least 2 years of experience leading cross-functional projects, programs, or strategic initiatives

Nice To Haves

• Master’s Degree in Business Administration (MBA), Public Administration, or related field
• 7+ years of experience in Project Management, Program Management, Process Management, Business Operations, Strategy, or related experience
• Experience working directly with senior leaders and developing executive-level communications
• Experience establishing new processes, operating rhythms, or ways of working in a dynamic environment
• Experience managing complex initiatives across multiple teams, functions, or stakeholder groups
• Experience working across Product, Risk, Technology, or other complex cross-functional organizations

Responsibilities

• Translate organizational priorities and requirements into actionable plans, milestones, and operating rhythms. Establish mechanisms to track commitments and ensure leaders have visibility into progress, upcoming requirements, and areas requiring attention.
• Coordinate critical enterprise and regulatory reporting requirements, creating structure and accountability around deadlines, dependencies, and deliverables. Develop mechanisms that enable the organization to consistently meet requirements while minimizing unnecessary complexity for teams.
• Develop concise, decision-oriented updates that provide senior leaders with a clear understanding of organizational priorities, progress, emerging issues, upcoming commitments, and areas requiring leadership intervention.
• Serve as a strategic and tactical thought partner to leaders and cross-functional teams. Anticipate needs, identify gaps and opportunities, and develop creative solutions that help the organization operate more effectively.
• Build strong relationships across Enterprise Services Management, Risk, and partner organizations. Identify connections, dependencies, and competing priorities across teams and help drive alignment and shared understanding.
• Develop clear, compelling internal communications that connect associates to organizational priorities, decisions, and progress. Partner with leaders to ensure communications are timely, audience-appropriate, and drive understanding and action.
• Help establish the practices, forums, and ways of working that build a connected and effective organization. Create opportunities for collaboration, engagement, recognition, and shared identity, helping foster a culture associates are excited and proud to be a part of.
• Evaluate how work gets done and design new processes, tools, and approaches that make the organization simpler and more effective. Adapt quickly as priorities and requirements evolve, balancing consistency with the needs of a growing organization.

Benefits

• performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
• comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being

What This Job Offers

• Job Type: Full-time
• Career Level: Manager