Manager, Project Administration - Hotel Refurbishment and Technical Projects

Carnival Corporation•Miami, FL

11h•Hybrid

About The Position

The Manager, Project Administration - Hotel Refurbishment and Hotel Technical Projects is a strategic leadership role responsible for integrating project administration, maritime analytics, and operational strategy to drive excellence across Hotel Refurbishment & Hotel Technical. They play a critical role in the successful planning and execution of large technical projects across the Carnival Cruise Line (CCL) fleet. They work closely with project managers, engineers, and other stakeholders, providing project support, mentorship, and performance oversight to ensure alignment with project goals, timelines, and budgets. This role ensures effective coordination, documentation, and reporting throughout the project lifecycle, while supporting budget management, resource planning, and cross-departmental collaboration. The ideal candidate will bring exceptional organizational skills, attention to detail, and experience in project administration within the hospitality or cruise line industry.

Requirements

Bachelor's Degree in Industrial Engineering, Project Management, Business Administration, Hospitality, or a related field
Strong understanding of project administration practices, including scheduling, budgeting, reporting, and documentation control across large, complex projects.
Knowledge of technical and hotel refurbishment projects, ideally within cruise, hospitality, construction, or marine environments.
Familiarity with dry dock planning and execution, including timelines, vendor coordination, and operational constraints.
Understanding of financial concepts such as capital budgets, cost tracking, and forecasting.
Awareness of cross functional operations, including engineering, marine operations, hotel operations, procurement, and finance.
Working knowledge of project management tools and systems used for tracking progress, risks, and performance metrics.
Strong organization and planning skills, with the ability to manage multiple projects and priorities at the same time without losing attention to detail.
Ability to translate complex project information into clear, concise reporting for different audiences, including senior leadership.
Strong problem solving skills, with the ability to identify gaps, anticipate risks, and implement practical solutions quickly.
Excellent communication skills, both written and verbal, with the ability to influence and align stakeholders across functions.
Ability to build relationships and collaborate with diverse teams, including technical experts and operational leaders.
Strong analytical skills, with the ability to use data to track performance, identify trends, and support decision making.
Minimum 7+ years of experience in project administration or project coordination, ideally within the hospitality, cruise, or construction industry
Prior experience working in cross functional environments with multiple stakeholders.
Experience with project management tools

Nice To Haves

Experience supporting large scale capital projects or refurbishments is strongly preferred.

Responsibilities

Identifies business process challenges by analysing process data and metrics and determines processes to be improved.
Facilitates teams to critically review current procedures for effectiveness, quality, and simplification.
Develops and implements process solutions to improve operational efficiency.
Evaluates and documents existing processes, recommends improvements and evaluates the efficiency of changes made to business processes.
Develops and designs documents, including training manuals, process outlines, flowcharts, and implementation procedures in compliance with regulatory requirements.
Provides training programs on new processes as needed.
Manages the Refurbishment Department SharePoint site.
Oversees, revises, and updates the department processes and procedures development.
Ensures that the Project Team follows the policies and procedures when managing projects.
Oversee the administrative aspects of hotel refurbishment & Hotel Technical projects, including scheduling, documentation, resource allocation, and logistics to support project managers and ensure smooth project execution.
Manage dashboard document updating leadership.
Working closely with directors and VPs to establish full project lists for upcoming drydocks.
Liaison with Finance to confirm CAR numbers that relate to approved projects assigned to the Refurbishment Department.
Communicate project list to design team for assignments.
Manage sharepoint site where documents are gathered for pricing.
Work closely with strategic sourcing for projects over $200k to submit documents for pricing and track pending list of projects per drydock.
Manage the RFQ – pricing requests that don’t go through sourcing through refurb department process.
Work with the PM assigned for review of quotes prior to award process.
Responsible to submit documents to Class and USCG.
Communicate with engineers for responses.
Convey documents to shipboard and shoreside teams.
Collect documents pre drydock for HMP process including Risk Assessment.
Work closely with purchasing department to report pending orders, new vendor set up and collecting updated documents.
Communicate to vendors proper invoicing process.
Offsite support to the Technical and Refurbishment project teams during drydock in international shipyards.
Managing the inspection process for the refurbishment department.
Communicate and manage Close out process
Lead, mentor, and develop a team of Project Analysts, providing guidance, training, and performance feedback.
Foster a collaborative and high-performance culture, encouraging innovation and continuous improvement.
Identify training and development needs within the team and provide opportunities for growth.
Promote a culture of learning and professional development, ensuring that the team stays current with industry best practices and emerging trends.
Conduct regular performance evaluations, setting clear expectations and goals for each team member.
Address any performance issues promptly and professionally, ensuring that the team remains motivated and productive.
Communicate with finance on vendor invoicing updates.
Managing contractor evaluation process.
Warranty process 1 year post DD

Benefits

Cost-effective medical, dental and vision plans
Employee Assistance Program and other mental health resources
Additional programs include company paid term life insurance and disability coverage
401(k) plan that includes a company match
Employee Stock Purchase plan
Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion.
Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.
Sick Time – All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.
Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
Personal and professional learning and development resources including tuition reimbursement
On-site Fitness center at our Miami campus
annual cash bonus program