Manager, Programs

AAR Corp•Rockford, IL

12h•$80,000 - $99,000•Onsite

About The Position

The Manager, Programs coordinates efforts with product teams to increase margins, meet commitments, improve customer service, and enhance operational efficiency in support of the selling function of the product lines. The role ensures program objectives meet or exceed contractual obligations, supports sales strategy and execution, and monitors performance and savings. It also identifies performance gaps, aligns stakeholders, and implements corrective actions to keep departmental metrics aligned with organizational targets. Travel may be required to identify new opportunities. The position includes supervisory responsibilities such as coaching, performance management, and employee development, in accordance with AAR policies and applicable laws. The Year One critical success factor is to decrease days to invoice by 30%25.

Requirements

Associate’s degree in Business Administration, Supply Chain Management, Aviation Management, Engineering, or a related field.
At least five years of progressive experience in program management, operations management, account management, or a related business environment.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Ensure all program objectives meet or exceed contractual obligations.
Communicate program risks and challenges to senior management and recommend solutions.
Ensure product lines develop adequate sales strategies and identify new sales targets.
Coordinate and communicate with the sales force to secure sales.
Prepare reports for Management and Senior Management on sales, performance, and savings.
Work with organizational personnel to identify performance gaps, align stakeholders, and implement corrective action strategies that keep departmental metrics aligned with organizational targets.
Ensure overall customer satisfaction.
Identify new opportunities; travel may be required.
Carry out supervisory responsibilities in accordance with AAR policies and applicable laws, including coaching, performance management, and employee development.
Perform other duties as assigned.