Manager, Programmatic Solutions Consultants, Amazon Ads

Amazon • Toronto, ON

1d • CA$98,000 - CA$163,600 • Onsite

About The Position

Amazon Ads is seeking an experienced Manager for our Programmatic Solutions Consultants team to join our growing business based in Toronto. Amazon Ads helps brands create experiences that delight customers and deliver meaningful results. With 300+ million worldwide active customer accounts, and first-party insights based on shopping, streaming and browsing signals, brands can craft relevant campaigns that enhance customer experiences. Our solutions on Amazon.com, services like Twitch, IMDb TV, Alexa, Amazon Music, and partnerships with third-party publishers and exchanges make Amazon Ads the ultimate amplifier for brands to reach the right audiences in the right places, both on and off Amazon. Our programmatic advertising platform, the Amazon Demand Side Platform (DSP), is becoming increasingly popular with major advertisers and agencies worldwide. We believe we understand e-commerce advertising better than anybody else and want to turn it into a science of its own that all users can leverage for their programmatic advertising. As a manager, you will own a critical portion of our DSP Services team, which works with enterprise agency and advertiser customers. You will own a team of Programmatic Solutions Consultants with expertise in advertising technology, programmatic advertising, and the Amazon DSP, who are leveraging this expertise to develop our customers into proficient users. Your team provides services ranging from custom training programs, to product and campaign strategy sessions, to technical troubleshooting. We help our customers understand how to integrate our technology into their workflow, driving self-sufficiency within the Amazon DSP.

Requirements

• Experience in digital advertising and client facing roles with a focus on data analysis
• Experience analyzing data and best practices to assess performance drivers
• Experience influencing internal and external stakeholders
• 6+ years of professional experience
• 3+ years of direct management experience
• 2+ years of programmatic advertising experience
• Experience in written and verbal communication skills to communicate with technical and non-technical audiences, including senior leadership
• Experience working in fast paced environments, and managing workload even during times of stress, or escalated activity
• Experience leading prioritization of tasks, team scheduling, time management, and meeting deadlines
• Bachelor's degree in marketing, communications, or equivalent
• Speak, write, and read fluently in English

Nice To Haves

• 5+ years of direct management experience
• Experience in e-commerce or online advertising
• Experience communicating goals and strategies to a team
• Technical and operational experience with programmatic advertising technologies (DSP, RTB, bid shading, machine learning optimization, ad verification, ad tracking, ad attribution, etc.)
• Experience in omni-channel marketing, search engine marketing or search engine optimization
• Experience in digital analytics and/or DMP, CDP
• Vertical specialization (e.g. in entertainment, automotive, etc.) within programmatic advertising
• Experience with services or products within the ad technology or programmatic advertising space
• Applied knowledge of measurement, statistics and program evaluation
• Master's/MBA preferred

Responsibilities

• Navigate a high level of ambiguity. You love whitespace, and treat this space as your own company. You identify key business problems to prioritize then present the solutions to solve them on behalf of the business.
• Take ownership of managing a team of Programmatic Solutions Consultants, including resource planning and driving success for the team’s customer category, possessing a complete understanding of internal and external variables that impact the business
• Work tactically and strategically. Determines the right strategy and where to simplify or extend solutions for the best outcome of the assigned category
• Be comfortable working with data to develop new opportunity areas, track program metrics, and use findings to influence business decisions
• Set goals and direction for the team, ensuring alignment with broader business goals and vision
• Hire, develop, and lead a team of technical and non-technical Programmatic Solutions Consultants
• Thrive on technology and data and have expertise in monitoring and managing a services organization to maximum efficiency, productivity, and quality.
• Generate and implement big ideas to drive business improvement, innovation, and scale within the team and across the business as a whole. Lead cross functional collaboration to get big ideas implemented.
• Anticipate bottlenecks, assess risks, mitigate issues, provide escalation management, anticipate and make trade-offs
• Have strong communication skills and experience working across diverse stakeholder groups
• Represent Amazon when meeting with senior executive teams from top customers and build long term strategic relationships

Benefits

• health insurance (medical, dental, vision, prescription, basic life & AD&D insurance)
• Registered Retirement Savings Plan (RRSP)
• Deferred Profit Sharing Plan (DPSP)
• paid time off
• other resources to improve health and well-being

What This Job Offers

• Job Type: Full-time
• Career Level: Manager