Manager, Program Management – DSMI

Direct Supply•Milwaukee, WI

1d•Onsite

About The Position

Direct Supply is dedicated to advancing healthcare technology through innovative products, solutions, and platforms designed to enhance the lives of seniors and their caregivers. The Manager, Program Management – DSMI position involves leading the Program Management Office (PMO) and overseeing a diverse portfolio of complex, cross-functional programs focused on bringing proprietary products to market. This role is crucial for ensuring strategic alignment, achieving execution excellence, and maintaining delivery visibility across Engineering, Category, and Supply Chain teams. Key responsibilities include evolving program management frameworks, proactively removing obstacles, and ensuring the successful delivery of high-impact initiatives, all while leading and developing a team of Project Managers. The role also involves driving execution across programs related to product development, cost optimization, and quality within DSMI’s proprietary brand portfolio. The manager will continuously refine the PMO operating model, including tools, dashboards, governance, and operating cadences, to improve visibility, prioritization, and execution. Establishing and scaling program management best practices to enhance consistency, accountability, and delivery outcomes is also a core function. Furthermore, the position requires identifying and mitigating risks, managing dependencies, addressing resource gaps, and leveraging AI, automation, and digital tools to streamline workflows and accelerate delivery. Collaboration with senior leaders to align program priorities with strategic objectives and inform decision-making is essential, as is coaching and developing the Project Manager team to foster strong performance and growth.

Requirements

Sets clear goals and ensures team members deliver top-notch results.
Uses data and tech to boost accountability, pushing everyone to excel individually and as a team.
Ignites Partner Owners’ passion and purpose.
Boosts Partners to peak performance while operating at the top of their license.
Attracts and develops top talent and builds an environment that fuels innovation.
Navigates the unknown with confidence, steering through change and uncertainty with a clear vision and unwavering determination.
Turns chaos into clarity, keeping goals firmly in sight.
Leads with an AI-First mindset infusing technology into customer solutions and workflows.
Harnesses the power of AI and data to cut through noise and inform decisions.
Blends business savvy, financial acumen, industry knowledge, and tech expertise to set priorities.
Strong ability to manage cross-functional program execution from planning through launch.
Demonstrated skill in using digital tools and dashboards to improve visibility, alignment, and prioritization.
Excellent communication and stakeholder engagement skills to drive clarity and resolve blockers across teams.
7+ years of program or project management experience within product development, manufacturing, or supply chain environments.
Demonstrated success leading complex, cross-functional programs with significant interdependencies.
Experience building and scaling program management frameworks, tools, and operating models.
Proficiency with program and project management tools such as JIRA, Confluence, Asana, Tableau, or Power BI.
Ability to travel by car and/or plane up to 10%.
Valid, unexpired driver's license with satisfactory driving record.

Nice To Haves

Certifications such as PMP, Lean Six Sigma, Agile SAFe, or PROSCI preferred.
Experience in consumer product development, contract manufacturing, or regulated industries.

Responsibilities

Lead the Program Management Office (PMO) and drive execution across a portfolio of complex programs spanning product development, cost optimization, and quality initiatives within DSMI’s proprietary brand portfolio.
Own and continuously evolve DSMI’s PMO operating model, including tools, dashboards, governance, and operating cadences to enhance visibility, prioritization, and execution.
Establish and scale program management best practices that improve consistency, accountability, and delivery outcomes across cross-functional teams.
Proactively identify and mitigate risks, manage dependencies, and address resource gaps to ensure successful program execution.
Leverage AI, automation, and digital tools to streamline workflows, improve collaboration, and accelerate delivery.
Partner with senior leaders to align program priorities with strategic objectives and drive informed decision-making.
Lead, coach, and develop a team of Project Managers, fostering strong performance, growth, and accountability.