Manager, Program Management

Walmart • Bentonville, AR

3d • Onsite

About The Position

The Manager, Program Management, Spark Earnings Excellence (SEE) leads the coordination and execution of complex programs by collaborating with cross-functional teams and key stakeholders to achieve business objectives. This role emphasizes accountability, continuous improvement, and effective communication to monitor progress, resolve critical issues, and deliver results aligned with company standards. The manager fosters associate development through coaching and mentoring while ensuring compliance with policies and ethical practices. By leveraging data-driven insights and strategic planning, this position supports organizational goals and drives operational excellence across programs. Our team partners closely with senior leadership, legal, compliance, operations, and product groups to maintain high standards in contractor earnings programs. We lead strategic initiatives that promote compliance, transparency, and operational efficiency while enhancing the contractor experience. By integrating project management, data management, and continuous improvement processes, we support sustainable growth and trust. Focused on operational excellence and effective problem solving, the team drives seamless execution and innovation across procure-to-pay activities, fostering strong partnerships and delivering measurable business outcomes aligned with company goals.

Requirements

• Proven experience in strategy and program execution with the ability to coordinate complex initiatives and meet critical milestones.
• Strong leadership skills to guide cross-functional teams, foster accountability, and develop associates through coaching and mentoring.
• Excellent communication and relationship-building abilities to engage stakeholders and manage expectations effectively.
• Analytical mindset to evaluate key performance indicators, conduct root cause analysis, and recommend process improvements.
• Adaptability and commitment to continuous improvement, promoting learning and innovation within the team.
• Sound understanding of business strategies, metrics, and standard operating procedures to drive results aligned with organizational goals.
• Bachelor's degree in Business, Human Resources, or related field and 2 years’ experience in project management, compliance, operations management or related area OR 4 years’ experience in project management, compliance, operations management, or related area.

Nice To Haves

• Leading a cross-functional team
• Retail Link
• Working with profit and loss responsibilities

Responsibilities

• Convert priorities into an integrated quarterly/annual strategy roadmap with outcomes, owners, dependencies, and measures.
• Maintain the roadmap and identify slippage, conflicts and required course corrections.
• Maintain the operating-model architecture: service catalog, taxonomy, RACIs, decision rights and key interfaces.
• Assess proposed organizational/process changes for impacts to these artifacts before implementation.
• Coordinate the annual and quarterly strategy process: strategic whitepapers, pillar goals, KPI frameworks, maturity aspirations and roadmap refreshes.
• Challenge pillars where goals are activity-based rather than outcome-based.
• Support AOP/LRP by connecting business strategy to capabilities, organization, headcount, market expansion and investment needs.
• Build scenarios and clearly articulate the assumptions behind capacity or capability asks.

Benefits

• Performance-based bonus awards
• Medical coverage
• Vision coverage
• Dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• PTO (including sick leave)
• Parental leave
• Family care leave
• Bereavement
• Jury duty
• Voting
• Short-term disability
• Long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Tuition, books, and fees are completely paid for by Walmart (Live Better U program)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager