Manager - Professional Development

Mayo Clinic•Rochester, MN

About The Position

The Manager, Professional Development, leads professional development and staffing for an assigned group of staff. The role advances departmental talent priorities, adapts development strategies to evolving business needs, and creates an environment where staff can grow and thrive. In partnership with Strategy leaders, the Manager oversees staffing and broader talent priorities, including forming effective project teams, aligning staff with opportunities that support business and development needs, and contributing to workforce planning, talent pipelines, and people initiatives. The Manager balances individual, team, and organizational needs while navigating competing priorities. The role builds trusted relationships and serves as a thought partner and advisor to assigned staff and leaders. With an understanding of each individual’s aspirations, experiences, strengths, and development needs, the Manager provides ongoing coaching and guidance and helps navigate complex or sensitive people matters with sound judgment and discretion. The Manager leads talent review and feedback processes for assigned staff, including performance assessments and post-project feedback, in close partnership with leaders. The Manager brings an independent perspective and consistent judgment to support fair, balanced outcomes aligned with department expectations. As a member of Strategy’s management team, the Manager helps strengthen the department’s talent practices and foster a collaborative, positive, high-performing work environment. The role stays current on talent and workforce trends and applies relevant best practices to continually strengthen professional development. This vacancy is not eligible for sponsorship; Mayo Clinic will not sponsor or transfer visas for this position. Mayo Clinic does not participate in the F-1 STEM OPT extension program.

Requirements

  • Bachelor’s degree with 6 years of healthcare experience focused on strategy, client services, engineering, project management, or operations; or a master’s degree with 4 years of experience.
  • Demonstrated strong management skills, including strategy and visioning, change management, resource management, and sound judgment.
  • Ability to apply delegation, organization, and execution to maximize the value of projects and initiatives.
  • Broad-based human resource management experience and knowledge in hiring, performance management, team building, recognition, and staff development.
  • Excellent interpersonal skills, including presentation, negotiation, persuasion, team facilitation, and written communication.
  • Demonstrated superior project management experience, knowledge, and skills.
  • Ability to independently manage a varied project workload with multiple priorities.
  • Demonstrated professional continuous learning and functional-area expertise.

Nice To Haves

  • Three years of people leadership experience preferred.
  • Experience across business and management consulting, people leadership, operational analysis, process engineering, and leadership and project management of broad-based institutional initiatives.
  • Experience in professional development, staffing, talent management, people leadership, client service, business and management consulting, professional services, or executive coaching.
  • Strong alignment with Mayo Clinic values.
  • Proficiency in problem-solving and systems thinking, innovation, collaborative leadership, executive communication, navigating ambiguity, driving results, and fostering staff belonging.
  • Strong management capabilities, including strategic leadership, change management, resource optimization, and sound judgment.
  • Experience building trusted relationships and coaching individuals in professional growth, including supporting high performers and navigating sensitive or complex situations.
  • Experience leading evaluation and feedback processes, including performance reviews, upward feedback, and post-project feedback, using independent judgment to support fair and balanced outcomes.
  • Experience applying sound staffing judgment to form effective teams, align individuals with appropriate opportunities, and balance competing priorities across projects.
  • Exceptional interpersonal and communication skills, including presentation, negotiation, persuasion, facilitation, and written communication.
  • Experience making sound decisions grounded in data, facts, and clear reasoning.
  • Experience producing polished presentations, models, and written deliverables and adapting communication style to different audiences, perspectives, and seniority levels.
  • Strong project management capabilities and ability to independently manage a diverse workload with multiple, competing priorities.
  • A growth mindset and entrepreneurial approach to evolving business needs, opportunities, and tradeoffs.
  • Commitment to continuous learning and professional growth.

Responsibilities

  • Lead professional development and staffing for an assigned group of staff.
  • Advance departmental talent priorities and adapt development strategies to evolving business needs.
  • Oversee staffing and broader talent priorities in partnership with Strategy leaders.
  • Form effective project teams and align staff with opportunities that support business and development needs.
  • Contribute to workforce planning, talent pipelines, and people initiatives.
  • Balance individual, team, and organizational needs while navigating competing priorities.
  • Build trusted relationships and advise assigned staff and leaders.
  • Provide ongoing coaching and guidance based on individuals’ aspirations, experiences, strengths, and development needs.
  • Help navigate complex or sensitive people matters with sound judgment and discretion.
  • Lead talent review and feedback processes, including performance assessments and post-project feedback, in partnership with leaders.
  • Support fair, balanced talent outcomes aligned with department expectations.
  • Strengthen departmental talent practices and foster a collaborative, positive, high-performing work environment.
  • Stay current on talent and workforce trends and apply relevant best practices to professional development.
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