Manager, Product Support & Sales

SMS Equipment Inc.•Kamloops, BC

6d•CA$110,000 - CA$125,000•Onsite

About The Position

SMS Equipment is looking for a Manager, Product Support & Sales to lead the BC Interior Product Support Sales Representative team, driving product support growth, sales performance, business planning, and employee development. Reporting to the General Manager, BC Interior, this role provides leadership, coaching, and strategic direction to support customer success, regional growth, and operational excellence.

Requirements

5 to 10 years of experience in the heavy equipment industry with a strong sales and marketing orientation
Proven experience leading people
Demonstrated ability to lead and develop geographically dispersed teams.
Strong customer focus and commitment to delivering exceptional service.
Ability to influence stakeholders and gain buy-in to achieve business objectives.
Experience developing sales strategies, business plans, and growth initiatives.
Strong analytical skills with the ability to identify opportunities and solve business challenges.
Ability to thrive in a fast-paced, high-energy environment.
Excellent communication, coaching, and relationship-building skills.
Commitment to corporate values, long-term business objectives, and employee development.
Intrinsically motivated and committed to making safe choices when completing all tasks.

Nice To Haves

Collaborative leader who can influence others, drive business results, and build high-performing sales teams in a dynamic environment.

Responsibilities

Lead and develop the BC Interior Product Support Sales Representative (PSSR) team, driving sales performance, customer satisfaction, and business growth.
Provide coaching, training, and performance feedback to support employee development and success.
Champion the effective use of the IMPACT sales process and related business planning tools.
Develop and oversee regional sales plans, territory strategies, and business objectives.
Identify growth opportunities, monitor market trends, and support forecasting activities.
Collaborate with internal stakeholders to implement sales initiatives that support regional and corporate goals.
Support key customer relationships and ensure a high standard of service across the region.
Analyze sales performance and recommend actions to improve profitability and market share.
Ensure consistent application of pricing strategies, policies, and business processes.