Manager, Product Manager- Pulse
About The Position
Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. The Team As a Pulse BOSS (Back Office, Settlements, and Security) product manager you improve and scale the foundational engine powering Capital One’s newly expanded debit network ecosystem. Covering virtually all functions after a successful card swipe, Team BOSS sits at the critical intersection of hundreds of financial card issuers and merchant acquirers. We are directly responsible for engineering and optimizing the core infrastructure that handles: Back Office: modernizing end-to-end issuer disputes and reporting, automating manual onboarding applications, and delivering high-scale data analytics dashboards; Settlement: clearing, transaction-level billing, and processing multi-billion-dollar interchange flows; and, Security: building and managing fraud scoring and rules systems that protect customers from fraud. You will have a direct role in minimizing payment transaction friction and maximizing operational reliability for our issuers—ensuring millions of real-time transactions move safely and seamlessly. Capital One Product Framework In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment
Requirements
- At least 3 years of experience working in Product Management
- Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
- A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration
Nice To Haves
- Experience translating business strategy and analysis into consumer facing digital products
Responsibilities
- Improve and scale the foundational engine powering Capital One’s newly expanded debit network ecosystem.
- Modernize end-to-end issuer disputes and reporting.
- Automate manual onboarding applications.
- Deliver high-scale data analytics dashboards.
- Manage clearing, transaction-level billing, and processing multi-billion-dollar interchange flows.
- Build and manage fraud scoring and rules systems that protect customers from fraud.
- Minimize payment transaction friction and maximize operational reliability for issuers.
Benefits
- Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
