Manager, Product Manager - Enterprise Payments - Core Platform

Capital One•McLean, VA

1d•Hybrid

About The Position

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team Capital One’s Enterprise Payments team is defining the roadmap that will enable the bank’s overall digital payments strategy, modernizing existing payment types and introducing the latest innovations. In an industry rooted in mainframe systems and batch processes, we are driving toward a cloud-based, API/microservice architected, real-time data environment. The world is moving toward faster payments and Capital One is not just ahead of the curve, but defining it. We are a tech-centric company and an innovation laboratory within the only founder-led, top 10 bank in the U.S. The Product Manager for the Enterprise Payments team plays a critical role in achieving our goals. This is a highly collaborative role, where the individual will work closely with a team of product managers as well partnering with designers, engineers, data scientists, operations, and business partners to transform the experience for all of our customers. Through this collaboration, the individual will shape the product strategy and then develop, launch, and enhance payments experiences that will meet the unique needs of our customers, ranging from consumer to small business to commercial personas across both lending and deposit products. Your product forms the technical backbone of Capital One's payments ecosystem — the platform through which every payment rail, line of business, and channel connects, orchestrates, and settles. Our core is not a customer-facing product; it is the platform that makes every customer-facing payment possible. You will define the capabilities, contracts, and standards that rail teams build against: the SDK that governs how payment events flow across ACH, Wire, RTP, FedNow, and Check; the orchestration layers that ensures transactions complete reliably or compensate gracefully; the observability and resiliency infrastructure that keeps hundreds of millions of transactions moving at scale. To fit the bill, you will need deep fluency in platform product thinking — defining developer experience, API contracts, and integration patterns with the same rigor that a consumer PM applies to a customer journey. You'll need to be equally comfortable debating architectural tradeoffs with engineers as you are translating platform investment into business value for the leaders and lines of business who depend on us as their clearing destination. Capital One Product Framework In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product Management: Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

Requirements

Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing OR Bachelor's degree in any field and 3 years of Product Management experience

Nice To Haves

Experience translating business strategy and analysis into consumer facing digital products

Responsibilities

Define the capabilities, contracts, and standards that rail teams build against.
Develop, launch, and enhance payments experiences that will meet the unique needs of our customers.
Shape the product strategy.
Work closely with a team of product managers as well partnering with designers, engineers, data scientists, operations, and business partners to transform the experience for all of our customers.