Manager, Product Manager - Core Cases
About The Position
Manager, Product Manager - Core Cases Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team The Manager, Product Management for Extended Servicing leads the transformation of Intelligent Document Processing by leveraging OCR and LLMs, scales reusable services across the enterprise to drive operational efficiency, and utilizes quantitative data to prioritize scalable innovation in customer-backed solutions. You will act as a key partner to Card, Enterprise, and other Bank teams to extend services and tools into how we collectively build solutions. You will ideate on the future of service by identifying new opportunities for innovation, when and how we use deterministic vs probabilistic approaches. While also caring for the modernization of existing solutions and defining their destination state. Capital One Product Framework In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment
Requirements
- At least 3 years of experience working in Product Management
- Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
- A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration
Nice To Haves
- Experience translating business strategy and analysis into consumer facing digital products
Responsibilities
- Leads the transformation of Intelligent Document Processing by leveraging OCR and LLMs
- Scales reusable services across the enterprise to drive operational efficiency
- Utilizes quantitative data to prioritize scalable innovation in customer-backed solutions
- Acts as a key partner to Card, Enterprise, and other Bank teams to extend services and tools into how we collectively build solutions
- Ideates on the future of service by identifying new opportunities for innovation, when and how we use deterministic vs probabilistic approaches
- Cares for the modernization of existing solutions and defining their destination state
Benefits
- Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
