Manager-Product Management

American ExpressNew York, NY
$89,250 - $150,250Hybrid

About The Position

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues. The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights. American Express deploys thousands of software changes daily, delivering production-ready features to production in minutes. This rapid deployment is achieved without compromising quality, security, or compliance, thanks to the adoption of Infrastructure as Code (IaC) and declarative deployment methodologies. Cloud Experience’s purpose is to unify fragmented developer platform experiences into cohesive, predictable interfaces that allow developers to deploy and provision new services in under ten minutes. The strategy prioritizes developer velocity and platform transparency, creating an ecosystem where compliance and quality are built in rather than enforced later. In this role you will share responsibility with the rest of the product team for delivering on the product roadmap ensuring optimal availability, performance, security, usability, and developer experience. As an individual contributor, you will not have any direct reports. You will report to the Product Director.

Requirements

  • As an individual contributor, you will not have any direct reports.
  • You will report to the Product Director.

Responsibilities

  • Ensuring our reference implementations are aligned to American Express software best practices, guardrails, and standards.
  • Protecting and enhancing the Developer Experience (DX)
  • Drive market adoption across our global customer journeys
  • Introduce and evangelize IaC (Infrastructure as Code) experiences built for public cloud (GCP & AWS)
  • Reduce complexity through automation and simplification of provisioning and managing our software experiences.

Benefits

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
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