Manager, Product Management - Document Intelligence
About The Position
Manager, Product Management - Document Intelligence Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team The Enterprise Document Management Platform team is responsible for managing over 15 billion customer related documents to support critical servicing and business needs. We build and own reusable capabilities across the end to end document lifecycle. About the Role We are seeking a Product Manager to help define the future of unstructured document data at Capital One. This role will leverage GenAI and machine learning to automate document data extraction by partnering with teams to deploy new experiences to agents and associates. You will help lead the enterprise scaling of these extraction capabilities, fundamentally transforming how agents and associates interact with documents. Your work will directly decrease operational expenses, reduce cognitive load for our agents, and unlock new connections across our stakeholders. You will help drive the overarching unstructured data strategy, ensuring that enterprise document data is easy to use, understand, and govern. To be successful, you must operate at the intersection of AI innovation, product data strategy, and enterprise-scale execution. Capital One Product Framework In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment
Requirements
- At least 3 years of experience working in Product Management
- Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
- A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration
Nice To Haves
- Experience translating business strategy and analysis into consumer facing digital products
Responsibilities
- Define the future of unstructured document data at Capital One.
- Leverage GenAI and machine learning to automate document data extraction.
- Partner with teams to deploy new experiences to agents and associates.
- Lead the enterprise scaling of extraction capabilities.
- Drive the overarching unstructured data strategy.
- Ensure enterprise document data is easy to use, understand, and govern.
- Operate at the intersection of AI innovation, product data strategy, and enterprise-scale execution.
- Demonstrate proficiency in Human Centered, Business Focused, Technology Driven, Integrated Problem Solving, and Transformational Leadership.
Benefits
- performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
- comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
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What This Job Offers
Job Type
Full-time
Career Level
Manager
