Manager, Product Management, Apple Payment Services

Apple•Cupertino, CA

11h

About The Position

The Payment Services team is looking for a dynamic product management leader to define, modernize, and scale Apple's payment platform capabilities to support our businesses all around the world for both online and offline transactions. In this role, you will work on modernizing our payment stack and orchestrating payment workflows to support a wide range of methods and use cases across the globe. You will closely collaborate with Engineering, Treasury, Legal, and many other teams across Apple. You should combine technical proficiency, a strong sense of user experience, tact, and business insight. You should have phenomenal presentation skills and the ability to drive an impactful vision and requirements that rally the team and delight customers. The ideal candidate understands state-of-the-art architecture, workflows, and functionality at one of the leading global payment service providers (PSPs), and combines payments-specific depth with technical fluency on the engineering side. You should have a track record of independently driving similar modernization efforts in high-throughput, mission-critical payments/PSP environments, and know first-hand what it takes to operate and evolve payment platforms at that scale.

Requirements

5+ years managing a team of Technical Product Managers, with a focus on payment services and processing orchestration.
Direct experience at a leading global payment service provider (PSP) or merchant, with hands-on exposure to state-of-the-art payments platform architecture, workflows, and functionality.
Track record of independently driving payment modernization initiatives in high-throughput, mission-critical payments/PSP environments.
Highly skilled at building a strong team culture with a focus on individual growth and development.
Experience using data and insights to define capabilities at global scale.
Proficiency with new technologies like AI and Deep Learning, and their practical applications in payments.
Strong technical background with the ability to engage with engineering teams and understand system-level tradeoffs.
Fluency with payment ecosystem players' roles and strategies (e.g., e-wallets, issuers, and acquirers).
Familiarity with global regulatory and mandate trends shaping payments (e.g., SCA, tokenization).
Experience leading cross-functional initiatives spanning engineering, design, legal, etc.
Ability to synthesize complex topics, drive alignment, and communicate effectively with senior leadership.
Passionate about user experience.

Nice To Haves

Demonstrated ability to conceptualize and deliver end-to-end payment projects and experiences, from strategy through launch and iteration.
Proven ability to analyze payment data to drive decisions and identify opportunities for optimization.
Experience working across multiple product areas within a platform or ecosystem.
Track record of operational excellence: defining processes, managing program execution, and delivering results with consistency and rigor.
BA/BS in Business or Computer Science or equivalent experience.

Responsibilities

Define, modernize, and scale Apple's payment platform capabilities.
Modernize our payment stack and orchestrate payment workflows.
Support a wide range of payment methods and use cases globally.
Collaborate with Engineering, Treasury, Legal, and other teams.
Drive impactful vision and requirements.
Drive similar modernization efforts in high-throughput, mission-critical payments/PSP environments.
Operate and evolve payment platforms at scale.
Use data and insights to define capabilities at global scale.
Lead cross-functional initiatives spanning engineering, design, legal, etc.
Synthesize complex topics, drive alignment, and communicate effectively with senior leadership.
Conceptualize and deliver end-to-end payment projects and experiences, from strategy through launch and iteration.
Analyze payment data to drive decisions and identify opportunities for optimization.
Define processes, manage program execution, and deliver results with consistency and rigor.