manager, product - Food

Starbucks Coffee Company • Seattle, WA

11d • Onsite

About The Position

As a manager on the Menu - Food team, you will be at the heart of Starbucks’ multibillion-dollar food business. Food plays a critical role in making our coffee moments more meaningful and our brand more relevant. We are looking for someone to help us deliver unparalleled food experiences that our partners are proud to serve, and that our customers crave. Our team strives together as one. Here’s what our team does and where you may play a part: Drive forward our ambitious food programs. Food plays a central role in elevating our brand – we are constantly trying out new approaches to deliver the food experience across our stores in a way that’s compelling for our customers and profitable for the business. Craft our food. We love food on the Food team, and we have the privilege of crafting new food experiences for our customers – new platforms, new flavors, new textures. This forms the core of what we do. We partner closely with our product development team to imagine and commercialize new food products that align with our food strategy. We test and learn about innovative food concepts – refining products for customers and de-risking investments for our business. We impact food for all of our U.S. stores, including our Core stores and Roastery/Reserve stores. Deeply understand our customers. To craft food that our customers are most likely to enjoy, we support research that helps us understand how we can best make our customers’ lives better through food. This may include foundational research to understand underserved food occasions that Starbucks can fill, or refining opportunity areas such as all-day eating/snacking. Think strategically about our business. Crafting the best food for our customers requires combining our understanding of customers with business sense to create the focus necessary to execute well. We define the most promising opportunities to enhance our customers’ lives through food experiences, and thus grow our business. Engage our partners. Food experiences don’t come to life without our store partners, and we aim to make our partners evermore proud to serve our food. We partner with our operations team to develop and implement initiatives that educate and excite our store partners about our food. We have fun and eat a lot of food!

Requirements

• 5+ years of work experience with preference for 1-2+ years in category or brand management
• Project planning, management, execution, and collaboration (2+ years)
• Developing and delivering presentations to executive level audiences (1+ years)
• A passion for developing products and building brands rooted in customer empathy
• Experience developing and executing on product strategies
• Demonstrated ability to think strategically and analytically
• Ability to leverage data and insights to inform actions that will develop a brand
• Ability to communicate clearly and concisely, both orally and in writing
• Ability to function effectively with high degrees ambiguity and change
• Ability to work in a matrix environment and to collaborate cross-functionally and cross-culturally
• Ability to work both independently and as part of a team
• Ability to balance multiple priorities and meet deadlines
• Strong interpersonal skills
• Bachelor’s degree or equivalent related work experience or four years US military experience in a related MOS/C

Responsibilities

• Drive forward our ambitious food programs
• Craft our food
• Partner closely with our product development team to imagine and commercialize new food products that align with our food strategy
• Test and learn about innovative food concepts – refining products for customers and de-risking investments for our business
• Impact food for all of our U.S. stores, including our Core stores and Roastery/Reserve stores
• Support research that helps us understand how we can best make our customers’ lives better through food
• Define the most promising opportunities to enhance our customers’ lives through food experiences, and thus grow our business
• Partner with our operations team to develop and implement initiatives that educate and excite our store partners about our food

Benefits

• medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits
• short-term and long-term disability
• paid parental leave
• family expansion reimbursement
• paid vacation from date of hire
• sick time (accrued at 1 hour for every 25 hours worked)
• eight paid holidays
• two personal days per year
• 401(k) retirement plan with employer match
• discounted company stock program (S.I.P.)
• Starbucks equity program (Bean Stock)
• incentivized emergency savings
• financial well-being tools
• 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
• student loan management resources
• access to other educational opportunities
• backup care
• DACA reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager