Manager, Process Modernization
About The Position
The Manager, Process Modernization leads and executes enterprise-wide, cross-functional process improvement projects to drive operational efficiency, eliminate waste, and reduce costs. The role collaborates with Operations, Supply Chain, Finance, and other business units to map current-state processes, identify inefficiencies through root cause analysis, and redesign processes. It is accountable for delivering project-level results through data analysis, stakeholder collaboration, peer benchmarking, and effective change management in support of AutoZone’s strategic objective of driving more profitable growth. The position reports to the Director, Process Modernization and has direct supervisory responsibilities.
Requirements
- Bachelor’s degree (B.A./B.S.) in Engineering, Operations, Business, or a related field.
- At least 7 years of progressive experience in process engineering, quality engineering, process improvement, or continuous improvement roles.
- At least 2 years of supervisory experience.
- Experience documenting complex end-to-end current-state processes across functions, systems, handoffs, decisions, and controls.
- Demonstrated ability to redesign a process from the ground up and lead it through implementation.
- Ownership of measurable outcomes, including cost reduction, cost avoidance, revenue growth, or operational improvement.
- Ability to use Lean and Six Sigma principles as practical tools for process reinvention.
- Strong cross-functional influence and ability to build a network of subject matter experts.
Nice To Haves
- MBA or another advanced degree.
- Experience in a Fortune 500 company or similarly complex, multi-location organization.
- Six Sigma certification at Green Belt level or higher.
Responsibilities
- Lead and execute cross-functional process improvement projects from scoping through completion, ensuring objectives are met on time and within project scope.
- Develop detailed project plans defining scope, timelines, and resource requirements.
- Identify inefficiencies, risks, and waste through process mapping, value stream mapping, process engineering, and redesign methodologies such as Six Sigma and Kaizen.
- Conduct root cause analysis to identify sources of process inefficiencies and develop control plans with cross-functional stakeholders.
- Perform quantitative and qualitative data analysis to establish project baselines, measure improvement, and validate financial and operational outcomes.
- Drive change management and support teams in adopting new processes and systems.
- Develop or improve standardized work practices to support consistent performance of improved processes.
- Provide project governance by tracking progress and reporting status to the Director and stakeholders across multiple concurrent projects.
- Build a reputation as a value-adding business partner and help avoid barriers to process redesign.
- Create and present findings, project updates, and recommendations to business leaders and stakeholders, including executive management.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
