Manager, Process Improvement

Walmart•Bentonville, AR

1d•Onsite

About The Position

The Manager, Process Improvement leads initiatives to enhance key business functions by analyzing performance data, identifying gaps, and developing sustainable solutions. This role partners with cross-functional teams to align strategies, simplify processes, and drive transformational change. The manager oversees global projects, ensures compliance with company policies, and supports continuous improvement through effective stakeholder communication and project management. By fostering collaboration and accountability, this position contributes to operational excellence and long-term business success within a dynamic and evolving environment. The team leads process improvement initiatives for Upstream Facility Services, focusing on optimizing tools and equipment management. They oversee supplier relationships, monitor key performance metrics, and drive continuous improvement through data analysis and cross-functional collaboration. By partnering with Field Operations, Procurement, Finance, Technology, and Safety teams, they align priorities and enhance operational efficiency. The team leverages advanced analytics and AI to support proactive decision-making, cost optimization, and process standardization. Their efforts ensure service quality, cost control, and sustainable improvements across the tools and equipment lifecycle, contributing to the organization’s operational excellence.

Requirements

Proven expertise in process improvement and change management to drive operational excellence.
Strong leadership skills with experience managing cross-functional teams and stakeholder relationships.
Proficiency in project management, including planning, execution, and monitoring of improvement initiatives.
Ability to conduct root cause analysis and develop sustainable solutions aligned with business goals.
Lean Six Sigma certification or equivalent experience in continuous improvement methodologies.
Demonstrated capability to communicate effectively with various business partners and influence decision-makers.
Experience managing large projects and adapting strategies to evolving industry best practices.
Bachelor’s degree in Finance, Human Resources, Engineering, Supply Chain, or related field and 2 years’ experience in consulting, project management, business strategy, or relevant area OR 4 years’ experience in consulting, project management, business strategy, or related area.

Nice To Haves

Leadership of cross-functional task forces or projects
Project Management Masters
Masters: Human Resources
Masters: Supply Chain
Lean Six Sigma Champion Certification - Certification

Responsibilities

Develop and implement process improvement initiatives to enhance key business functions and achieve organizational goals.
Analyze data to assess current performance, identify gaps, and recommend sustainable solutions.
Collaborate with cross-functional teams to align on improvement strategies and communicate changes effectively to stakeholders.
Lead change management projects, ensuring readiness, managing expectations, and driving adoption of new processes.
Monitor program performance against metrics, addressing post-implementation issues and refining solutions as needed.
Provide guidance on policies, controls, and best practices to support operational excellence.
Manage global projects by applying industry best practices and adapting to evolving business trends.

Benefits

Performance-based bonus awards
Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting leave
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
Walmart-paid education benefit program (Live Better U) for full-time and part-time associates