Privileging Manager - Healthcare (Remote)

ACCESS TELECARE• US,

5d•Remote

About The Position

Access TeleCare is the nation's largest provider of acute specialty telemedicine. In this fully remote role, you'll lead a team responsible for securing and maintaining hospital privileges for our Physicians, Nurse Practitioners, and Physician Assistants. You'll work alongside our operations teams, providers, and hospital Medical Staff Offices to keep every provider privileged accurately and on time. You'll set priorities, coach and develop your team, sharpen our processes, and help shape how we scale as we continue to grow.

Requirements

Minimum of 5+ years’ experience in physician credentialing or licensing
Working knowledge of credentialing accreditation regulations, policies, procedures and Joint Commission Standards
Demonstrated ability to collaborate and provide exemplary customer service via verbal and written means with internal customers, hospitals, and vendors in a diverse and distributed team environment
Demonstrated proficiency with Microsoft office programs, communication, and collaboration tools in various operating systems
Ability to balance multiple projects concurrently, follow through and focus on details
Understanding of medical terminology
Ability to work effectively under deadlines and self-manage multiple projects simultaneously
Strong analytical, organizational, and time management skills
Flexibility and adaptability in a fast-paced environment
Ability to thrive in High growth fast paced organization and 100% Remote based environment
Must be able to remain in a stationary position 50% of the time.

Nice To Haves

Associate or bachelor’s degree preferred
Management experience preferred
CPCS or CPCSM preferred

Responsibilities

Deliver high quality service to operations team and ensure providers are being privileged appropriately and timely
Manage department priorities to address business and operational goals and challenges.
Report team statuses and team metrics to upper management
Ensure all required privileges are maintained 100% of the time
Research and investigate complex provider privileging issues
Create relationships with internal and external stakeholders
Oversee Credentialing Agreements including, initial discussions, initiating agreements and maintain executed agreements
Measure and improve privileging processes to minimize turnaround times.
Distribute assignments and monitor workload
Develop policies and guidelines and ensure consistent department-wide implementation.
Participate in various education/training as required
Comply with HIPPA and Corporate Compliance program policies and other applicable corporate and departmental policies
Consistently maintain privacy and confidentiality
Provides direct supervision of staff, including assignment of work tasks, coaching and general performance management
Coaches, develops and mentors direct reports with an emphasis on building career paths for professional growth
Administers progressive discipline, including corrective action, when necessary, to ensure high levels of job performance and compliance with company policy
Conducts formal performance appraisals for all direct reports and develops action plans for continued development and performance improvement
Manages payroll activities for direct reports to include timekeeping, approval for time off requests, and other administrative functions
Other duties as assigned