Manager - Print Shop Operations

Farm Boy Inc. • Mississauga, ON

12d • CA$75,000 • Onsite

About The Position

This role is responsible for overseeing the daily operations of the in-house print shop, ensuring the efficient production, finishing, and distribution of high-quality printed materials that support store operations and internal business partners. The Manager will manage production workflows, prioritize print requests, oversee budgeting and inventory, and ensure operational excellence through effective planning, quality control, and service delivery.

Requirements

• A genuine passion for delivering engaging and exceptional customer service.
• Typically requires post-secondary education in Graphic Communications, Printing Technology, Business, or a related field, plus a minimum of 5 years experience in Marketing, or an equivalent combination of education and experience.
• Experience managing or coordinating print production operations in a fast-paced, deadline-driven environment.
• Strong knowledge of digital press equipment, wide-format printers, and print finishing equipment, including laminators and guillotines.
• Proficiency with Adobe Creative Suite, including Illustrator, InDesign, and Photoshop.
• Strong working knowledge of both PC and Mac operating environments.
• Experience with Fiery print management software and other RIP engines.
• Strong organizational, planning, and problem-solving skills with the ability to manage multiple priorities.
• Excellent interpersonal and communication skills with the ability to build collaborative relationships across teams and with external vendors.
• Demonstrated attention to detail and commitment to producing high-quality work.
• Comfortable working in a warehouse/production environment that involves extended periods of standing, repetitive movement or tasks, lifting up to 40 lbs, and working amid warehouse noise and interruptions.
• Fluency in English

Nice To Haves

• Knowledge of colour management processes, including ICC profiles and colour-matching software, is considered an asset.
• French language skills considered an asset.

Responsibilities

• Oversee all aspects of print shop operations, including: digital press production, wide-format printing, finishing, packaging, and distribution to ensure quality, accuracy, and timely delivery.
• Coordinate and prioritize print requests, production schedules, and workflow to meet business requirements and service level expectations.
• Operate, maintain, and troubleshoot digital press and finishing equipment while monitoring production quality and ensuring adherence to brand standards.
• Review and prepare production files, layouts, and specifications to ensure print readiness and accurate execution.
• Manage print shop inventory, including: ordering supplies, monitoring stock levels, and supporting uninterrupted operations.
• Support departmental budgeting by monitoring expenses, processing invoices, forecasting supply requirements, and identifying cost-saving opportunities.
• Build and maintain effective working relationships with internal stakeholders and external vendors to deliver high-quality print solutions and exceptional service.
• Maintain a safe, clean, and organized work environment while ensuring compliance with company policies, procedures, and health and safety standards.
• Contribute to overall team success by taking on additional related responsibilities as needed.

Benefits

• Comprehensive benefit program and coverage that varies by position.
• Coverage may include healthcare, dental care, disability coverage, life insurance and registered retirement savings program.
• A 10% discount on in-store purchases.
• On-the-job training and the prioritization of internal promotions to help you grow and embrace new opportunities.
• The opportunity to support local neighbourhoods through our community programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree