Manager Pricing & Compliance

Dufry•Hudson, OH

6d•Onsite

About The Position

The Manager of Pricing & Compliance is responsible for developing critical relationships in the New York City market to properly execute the standards set in the comprehensive pricing policy and ensure compliance. This role leads all pricing-related activities for F&B, Duty Paid, and Duty Free to ensure compliance with the NY Port Authority pricing policy. The position serves as a liaison between Operations, Revenue Optimization, Port Authority, and airport landlords to ensure optimal communication, compliance, and adherence to the pricing policy, while also addressing any issues in a timely manner. The Manager will build and maintain strong partnerships with key stakeholders, including the Port Authority, terminal landlords, F&B Directors of Operations, Duty Paid General Managers, and senior Operations leadership. Responsibilities include submitting pricing submissions/audits to landlords, corresponding with them regarding these submissions, and working with various internal teams to incorporate NY pricing guidelines into product and promotion launches. The role also involves assisting in maintaining the product hierarchy for pricing and sales mix analysis, participating in Revenue Optimization projects, and presenting findings to leadership and stakeholders.

Requirements

The combination of education and professional experience must exceed 5 years
Preferably has 2 years of experience leading a team of professionals engaged in developing and executing revenue optimization programs
Requires 5 years of experience engaged in developing and delivering revenue optimization programs
A bachelor’s degree in a program related to the functional area can count for 3 of the five-year requirement
3-5 years of Hospitality, F&B and/or Retail experience
Training that leads to an in-depth understanding of revenue optimization and business analysis
Training that leads to a detailed knowledge of restaurants and retail pricing practices, menu/assortment selection process, related KPIs and KPI improvement methods
Business acumen and also has the mindset required to understand the long-term implications of revenue optimization planning and to advance the organizations’ goals
Demonstrated history of understanding the needs of the business, stakeholders, the employee population and individual circumstances
Demonstrated history of creating and maintaining positive work environments through coaching, developing, and leading teams to achieve common goals
This position must reside in the NYC area; requires regular attendance at the NYC Airports (primarily JFK)

Responsibilities

Leads all pricing-related activities for F&B, Duty Paid, and Duty Free to ensure compliance; maintains a clear understanding of the NY Port Authority pricing policy
Serves as a liaison between Operations, Revenue Optimization, Port Authority, and each of the landlords in all NY airports to ensure optimal communication, compliance, and overall adherence to the pricing policy while addressing any issues timely
Builds and maintains strong partnerships with the Port Authority, terminal landlords, F&B Directors of Operations, Duty Paid General Managers, and senior Operations leadership
Regularly submits pricing submissions/audits to landlords on behalf of local operations; corresponds with landlords regarding pricing submissions/audits or the centralized pricing process
Works with the Commercial, Operations, Adult Beverage, Marketing, and other teams to incorporate the NY pricing guidelines into product and promotion launches
Actively participates in the comp gathering efforts needed to optimize pricing while complying with the requirements set forth in the policy
Assists in maintaining the product hierarchy used for pricing and sales mix analysis to include maintaining all product dimensions and attributes necessary to facilitate the pricing process, sales mix analyses and related revenue KPIs (Average Transaction Value) for assigned categories, concepts or business units
Participates in the implementation or execution of Revenue Optimization projects to improve revenue, related KPIs and the pricing and menu optimization processes for assigned categories, concepts or business units
Presents results of projects assigned and other analysis as required to departmental leadership or alongside departmental leadership to internal/external stakeholders