Manager, Portfolio Planning CMS

natgridProd • Waltham, MA

1d • $142,000 - $167,000 • Hybrid

About The Position

As Manager, Portfolio Planning & CMS Program Compliance, you will help shape how National Grid plans, prioritizes, and delivers some of its most important compliance and customer-facing work. In this highly visible role, you will bring together CMS compliance, inspection, remediation, meter change, regulator, and appointment-driven programs into a clear, integrated view of performance, risk, resources, timing, and customer impact. This is a great opportunity for a collaborative, data-driven leader who enjoys solving complex problems, building strong partnerships, and turning insights into action. You will work closely with Field Operations, Customer, IT, Dispatch/Scheduling, Finance, Resource Planning, Analytics, Regulatory, Asset Management, and senior leadership to strengthen governance routines, remove barriers, and keep mandated work on track. In this role, your impact will be seen in stronger compliance confidence, better meter change execution, improved portfolio predictability, clearer field and customer coordination, and decision-ready reporting that highlights risks, impacts, and corrective actions.

Requirements

• Bachelor’s degree in business, engineering, finance, operations, data analytics, or a related discipline, or equivalent work experience.
• Ideally brings 5+ years of experience in portfolio planning, resource planning, program management, project management, utility operations, capital planning, compliance program management, or regulatory program delivery.
• Brings, or is eager to build, a strong understanding of CMS, gas operations, field execution, mandated inspection / remediation programs, appointment-driven work, meter change delivery, and utility compliance programs.
• Thrives in ambiguous environments and can influence cross-functional decisions while building alignment across operational, customer, IT, finance, regulatory, and executive stakeholders.
• Strong understanding of workplan development, capacity planning, scheduling, portfolio governance, forecast management, cost / unit performance, risk management, and executive reporting.
• Commitment to safety, customer focus, inclusion and diversity, compliance, continuous improvement, and National Grid values.
• Must have the ability to work without a need for current or future visa sponsorship.

Nice To Haves

• Power BI / CMS Program Summary / operational reporting
• Survey123 and field inspection data workflows
• Salesforce / Field Service / CSS / customer and field work systems
• SAP / PowerPlan / Copperleaf financial and portfolio data
• Enterprise Maximo / work management systems
• SharePoint, Excel, PowerPoint, and Microsoft 365 collaboration tools

Responsibilities

• Help shape how National Grid plans, prioritizes, and delivers compliance and customer-facing work.
• Bring together CMS compliance, inspection, remediation, meter change, regulator, and appointment-driven programs into a clear, integrated view of performance, risk, resources, timing, and customer impact.
• Strengthen governance routines, remove barriers, and keep mandated work on track.
• Improve portfolio predictability.
• Provide clearer field and customer coordination.
• Deliver decision-ready reporting that highlights risks, impacts, and corrective actions.
• Use data and analytics to spot performance gaps, develop practical corrective actions, and explain business impacts clearly and succinctly.
• Communicate clearly and confidently, translating complex operational, compliance, and portfolio issues into concise recommendations for leadership.
• Lead and develop people through clear objectives, coaching, accountability, recognition, and a commitment to continuous growth.

Benefits

• Career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager