Manager, Portfolio Management

Blue Cross and Blue Shield of North Carolina

19h•Hybrid

About The Position

In this role you will manage high performing teams accountable for delivering complex business and technical portfolio and program solutions. Provides operational and tactical support to deliver on enterprise strategies; ensures initiative/program benefits achieve business objectives; aligns portfolio and program deliverables to enterprise goals.

Requirements

Bachelor's degree or advanced degree (where required)
8+ years of experience in related field
In lieu of degree, 10+ years of experience in related field

Responsibilities

Develops and manages high performing team responsible for delivering products, technical solutions, and services in support of business goals and objectives
Establishes and leverages standards and frameworks to ensure successful program/initiative reporting, documentation, portfolio management, requirements definition and program/initiative execution and implementation
Provides leadership and oversight for business analysis and requirements practices, ensuring clear problem definition, traceable and high-quality requirements, alignment to business outcomes, and effective translation of business needs into delivery-ready work.
Develops strong partnerships with executive leadership, business stakeholders, and key delivery partners, managing stakeholder expectations and ensuring programs/initiatives—including scope and requirements—remain aligned to enterprise strategies.
Aligns leadership and processes across the enterprise, facilitating issue resolution across delivery, business analysis, and operational teams.
Develops portfolio/program level roadmaps and strategies; identifies and communicates enterprise level dependencies, risks/issues, and sequencing parameters, and requirements maturity impacts.
Demonstrates strong ability to deliver work in a matrixed environment including multitasking and overseeing the implementation of multiple initiatives, anticipating, and adapting to changes in the enterprise portfolio, applying capacity/demand analysis, and defining applicable metrics to measure performance
Demonstrates ability to leverage portfolio tools and methodologies to maximize portfolio planning, requirements traceability, and data-driven insights, while providing feedback to continuously improve delivery and business analysis effectiveness.
Builds, coaches, and matures the business analysis capability, including standards for requirements quality, intake, prioritization, and alignment to value realization.