Manager, Port Operations

Carnival CorporationDoral, FL
Hybrid

About The Position

This position manages and establishes the relationships with vendors and local authorities to ensure required in port services to accommodate company vessels are appropriately arranged for and effectively executed from a timing, quality, and cost perspective per company requirements. This position will be required in port services for company vessels calling at unique ports across the globe. The incumbent will work with local service providers, vendors, and coordinate with local authorities, while considering local rules, regulations, and customs to ensure vessel operations are conducted timely and effectively within the set out budgetary constraints. This is a highly dynamic position, where made plans and arrangements are constantly subject to change and will require constant involvement and direction to drive the best outcome. The incumbent will drive vendor performance per company set standards and interact with the various departments within the organization to ensure their specific interests in these operations are validated and covered. This position will require strong interpersonal skill, to establish dependable partnerships for the benefit of the company’s success and profitability. In collaboration with fellow managers and leadership across the corporation, the incumbent will have full overview of their region and authority to tender, execute and complete vendor assignments, with responsibility and control over forecast content, updates and financial reporting for the assigned region. This is an exciting and fast-paced role offering continuous opportunity to expand and apply a diverse knowledge base.

Requirements

  • Bachelor’s Degree or equivalent experience. BS or BA in Maritime Studies, Business Administration, logistics. Equivalent work experience in related area, Senior Marine expert with shoreside expertise of a shipping company, incl. port operation.
  • 5+ years’ experience in a management or leadership role with progressively more responsibility. Prior experience in port-related management and/or marine operations, preferably passenger vessel operations.

Responsibilities

  • Ensure all activities in the ports supporting the company vessels in the assigned regions are performed within set guidelines, performance standards, and budgetary restraints. Execution and performance will be driven through close coordination with vendors and local stakeholders, with outcomes tracked via regular operational reviews, KPIs, and cost reporting.
  • Verify performance of the various port operations against the departmental objectives; analyze and prepare reports to verify effectiveness and drive required improvement and implement initiatives. This will be executed through data analysis and reporting including statements of operation for your region in month end finance reviews, with progress monitored via defined performance metrics and periodic review cycles.
  • Responsible for the coordination of vendor services according to contracts, and agreements, to meet company requirements. Execution will be managed through contract oversight and vendor engagement, with service delivery tracked against agreed SLAs, implemented initiatives and performance standards.
  • Assist in the annual budget preparation, process invoices for port expenses and support a monthly financial review process driving operational initiatives for expense reduction. This will be executed through budget tracking and invoice review, with performance monitored through monthly financial reviews and variance analysis.
  • Participate in the planning, development and management of port operation programs and vessel deployment and itineraries. Execution will be supported through cross-functional planning, with effectiveness monitored against operational knowledge, readiness and delivery timelines.
  • Develop professional relationships with local port communities and their representatives; represent the company at local organized meetings, public functions, and events. This will be executed through ongoing stakeholder engagement, with effectiveness monitored through relationship strength and operational outcomes.
  • Responsible for regional performance of the port operations across global destinations. Execution will be driven through regional oversight and coordination, with performance monitored via key operational and financial metrics.
  • Waste oversight and optimization support across assigned regions to ensure alignment with operational expectation, company objectives and sustainability goals.

Benefits

  • Cruise and Travel Privileges for You and Your Family
  • Health Benefits
  • 401(k)
  • Employee Stock Purchase Plan
  • Training & Professional Development
  • Tuition & Professional Certification Reimbursement
  • Rewards & Incentives
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