Manager, PMO – Commercial Operations

Scout MotorsCharlotte, NC
Onsite

About The Position

Scout Motors is seeking a Manager, PMO - Commercial Operations within the Commercial Office. The Commercial Office is a coordinating department that forms strategic plans with, and sets alignment for, all Commercial Operations functions. It operates at the intersection of strategy, operations, and planning, driving cross-functional collaboration, professionalizing Commercial Operations business planning and administration, and advancing execution of top priorities. The PMO team within the Commercial Office is hiring a Manager to lead the Commercial Operations PMO team.

Requirements

  • A Bachelor’s degree
  • 10 years of experience in a Project Management or automotive environment, preferably in a Project Manager role.
  • Automotive experience is preferred but not required.
  • Strong written and verbal communication skills
  • Skillful at organizational navigation and cross-functional collaboration at all levels; ability to develop effective internal partnerships and relationships.
  • Experience building in a start-up environment where basic infrastructure, systems and processes must be created in a greenfield environment.
  • Strong knowledge or project management system and tools, to include Confluence and Jira.

Responsibilities

  • Support the definition and manage the master project plan for Commercial Operations, ensuring proper governance, documentation, coordination, and delivery of numerous complex projects contributing to Scout Motors retail readiness.
  • Lead the development of the Commercial Operations Readiness meeting including delivery timelines, aligning and coordinating interdependencies both inside and outside of Commercial Operations, as well as establishing a governance process associated with these timelines.
  • Manage documentation within Confluence and Jira environments, plus create highly professional project documentation for summary-level presentations to executive audiences.
  • Drive special initiatives across a range of topics in partnership with cross-functional teams and Commercial Operations leadership.
  • Survey, collect, challenge, and integrate relevant milestone planning documentation across Commercial Operations functions, including Customer Support, Training, Sales & Marketing, Digital Products, and Aftersales.
  • Lead the development of the top-level budget of Commercial Operations, coordinating with each functional leader to ensure accurate forecasting and timely reporting.
  • Support, coordinate and align the top-level headcount plan of Commercial Operations.
  • Lead meeting execution, decision tracking, and deliverable documentation, following up with responsibilities on behalf of Commercial Operations.
  • Facilitate cross-functional workshops to drive alignment, solve complex business challenges, and accelerate decision making.
  • Coordinate external vendor and agency business documentation, tracking statements of work, purchase orders, and milestone-based payments in partnership with Finance and Procurement.
  • Lead coordination within Commercial Operations on all pre-series related topics.
  • Serve as a trusted advisor to Commercial Operations leaders, translating strategic priorities into executable plans and escalating material risks or decisions requiring leadership attention.
  • Create an inclusive, collaborative, and high-performing team environment that promotes accountability, professional growth, and proactive problem-solving.
  • Lead, coach, and develop the Commercial Operations PMO team, setting clear objectives, providing ongoing feedback, and supporting individual development and career growth.
  • Hold direct reports and cross-functional workstream owners accountable for timely, high-quality delivery of milestones, decisions, and corrective actions.

Benefits

  • Competitive insurance including: Medical, dental, vision and income protection plans
  • 401(k) program with: An employer match and immediate vesting
  • Generous Paid Time Off including: 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
  • Corporate Vehicle Program with: Eligibility for 1 assigned vehicle
  • A mobility stipend
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