Manager - Pharmacy Education

University of Miami•Miami, FL

6d•Onsite

About The Position

The Manager - Pharmacy Education will lead the design, standardization, and execution of onboarding and training programs across all pharmacy service lines. This role establishes and enforces consistent orientation frameworks, competencies, and learning pathways, while maintaining and updating training content to reflect clinical standards, regulatory requirements, and system priorities. The position is responsible for delivering ongoing education initiatives to support clinical excellence, operational performance, and compliance. Additionally, it involves overseeing pharmacy residency programs, identifying and operationalizing career development pathways, and driving continuing education strategy. The role also supports recruitment, partners with clinical leadership, leads training for new initiatives, ensures integration of regulatory updates, and collaborates with informatics and operations. This position owns the governance and documentation of training, competencies, and licensure compliance, ensuring readiness for audits and reviews. The Manager will monitor training completion, identify gaps, and implement corrective actions, aligning all education initiatives with organizational policies and professional standards. As the enterprise-wide leader for pharmacy education and workforce development, this role partners with Pharmacy leadership, HR, and academic institutions to strengthen talent pipelines and provides strategic direction to preceptors, educators, and training stakeholders, fostering a culture of continuous learning. The role also establishes and assesses internal controls and ensures employee training on these controls and University policies.

Requirements

Doctor of Pharmacy (PharmD) required
Completion of a PG1 and PGY2
Active Pharmacist license in the State of Florida required or eligible for licensure
Minimum of 5 years of relevant experience
Minimum of four (5) years of pharmacy practice experience in a health system setting
Minimum of two (1) years in higher education

Nice To Haves

340B certification

Responsibilities

Lead design, standardization, and execution of onboarding and training programs across all pharmacy service lines
Establish and enforce consistent orientation frameworks, competencies, and learning pathways
Maintain and continuously update training content to reflect clinical standards, regulatory requirements, and system priorities
Deliver ongoing education initiatives to support clinical excellence, operational performance, and compliance
Oversee and support pharmacy residency programs, including curriculum coordination and preceptor development
Identify and operationalize career development pathways for pharmacists, residents, and pharmacy staff
Drive continuing education strategy aligned with departmental and organizational goals
Support recruitment and onboarding of residents and pharmacy talent
Partner with clinical leadership to align education programs with evolving care models and patient outcomes
Lead training initiatives tied to new program launches, workflow changes, and system implementations
Ensure rapid integration of regulatory, accreditation, and best practice updates into education programs
Collaborate with informatics and operations to support adoption of pharmacy systems and digital tools
Own governance and documentation of training, competencies, and licensure compliance
Ensure readiness for audits, accreditation surveys, and regulatory reviews
Monitor training completion, identify gaps, and implement corrective actions
Align all education initiatives with organizational policies and professional standards
Serve as the enterprise-wide leader for pharmacy education and workforce development
Partner with Pharmacy leadership, HR, and academic institutions to strengthen talent pipelines
Provide strategic direction and support to preceptors, educators, and training stakeholders
Foster a culture of continuous learning, accountability, and performance improvement
Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures.
Ensures employees are trained on controls within the function and on University policy and procedures.
Coordinate education and training across multiple pharmacy service lines, including inpatient, outpatient, specialty, and infusion services
Tailor training programs to the unique workflows, patient populations, and regulatory requirements of each pharmacy setting
Ensure alignment of education initiatives with system-wide pharmacy strategy and site-specific operational needs
Develop targeted education for specialty pharmacy programs (e.g., oncology, neurology, infectious disease, home infusion)
Support training on high-cost and high-risk medications, including REMS programs and payer-driven requirements
Partner with clinical pharmacists to ensure competency in disease state management and therapy optimization
Provide training on 340B program requirements, compliance standards, and operational workflows
Educate staff on medication utilization, cost management strategies, and financial performance drivers
Support understanding of payer dynamics, prior authorization processes, and reimbursement implications
Lead training efforts related to EHR systems (e.g., Epic/Willow), dispensing platforms, and automation technologies
Collaborate with informatics teams to support system upgrades, optimization, and end-user adoption
Ensure staff competency in data capture, documentation standards, and reporting tools
Integrate medication safety principles into all training programs, including error prevention and reporting processes
Support education related to clinical quality initiatives, including adherence, outcomes tracking, and patient safety metrics
Partner with quality teams to align education with performance improvement initiatives
Support training for programs such as Meds-to-Beds, discharge counseling, and ambulatory care services
Ensure staff are equipped to deliver patient education, adherence support, and care coordination
Align training with population health and value-based care initiatives
Collaborate with colleges of pharmacy and external partners to support experiential learning (IPPE/APPE rotations)
Coordinate student onboarding, training, and evaluation processes
Maintain relationships with academic institutions to support recruitment and program development
Support cross-training initiatives to improve staffing flexibility and operational resilience
Identify skill gaps and develop targeted training to address coverage needs across sites
Assist leadership in workforce planning by aligning training with evolving service demands