Manager People Shared Service Center

VerveNew York, NY
$100,000 - $130,000Hybrid

About The Position

We are currently searching for an experienced manager to join our team in New York to lead and refine our HR processes, ensuring they align with our global strategy and support our talented workforce. This role offers the opportunity to drive HR process improvements, optimize operations, and collaborate across diverse teams. This is a hybrid position with three days per week in our NYC office (at One Soho Square).

Requirements

  • Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field
  • At least 5-7 years of experience in HR operations, with a track record of progressive responsibility
  • Strong expertise in HR systems (e.g., HiBob) and process optimization
  • Knowledge in HR controlling, Compensation & Benefits structures, and leveraging data analytics
  • In-depth knowledge of US labor laws
  • Proven ability to work in a fast-paced, global environment, managing multiple priorities effectively
  • Analytical agile mindset with a focus on detail and a commitment to continuous improvement

Responsibilities

  • Manage HR processes throughout the entire employee life cycle, from onboarding to contract management, leave management, and offboarding
  • Be the main point of contact for our employees and provide operational HR advice and support on a broad range of topics, including company regulations and policies, local labor law aspects, terms of employment, benefits, visa matters, etc.
  • Maintain and update staff records in internal systems (e.g., leave tracking, and document management)
  • Prepare employment contracts, contract amendments, reference letters, terminations, and other certificates
  • Collaborate with Finance and Accounting teams to reconcile payroll data and resolve discrepancies
  • Collate payroll data and transmit input, perform required reviews/sign-off on the applicable payroll
  • Lead and support HR projects, including Compensation & Benefits, HR Data Analytics, and HR Controlling
  • Generate reports and analyze HR data to identify trends, insights, and areas for improvement
  • Provide data-driven recommendations to support decision-making processes within the HR department and across the organization
  • Collaborate effectively with wider HR teams across HRBPs, Talent Acquisition, and Finance to ensure efficiency and effectiveness in all employee processes.

Benefits

  • Comprehensive Medical, Dental, Vision, Disability, Life, and other Insurances
  • 401(k) Retirement plan with company match
  • Pre-tax FSA and HSA plans for Healthcare, Dependent care, and Commuting
  • Fringe Personalized Benefits Platform, with a budget of $100/month
  • 12 paid holidays
  • Unlimited PTO
  • 3 Wellness Days
  • Paid Parental Leave
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